A bad call center

I had a bad experience with the call center of Direct Asia. They must have one of the worst system. They force the customers to listen to many irrelevant messages. And there are more.

I share my experience here:
http://sg-pulse.com/recent.aspx

Do you also have experience with good or poor service? You can share your experience and win a book prize also.
http://sg-pulse.com/page/9