Sunday, May 01, 2016

Happy Roam from Starhub

Starhub advertised a Happy Roam service. It allows the customer to buy a 1G data plan for as low as $5 in several overseas countries. Strangely, they offer it only to their prepaid customers. It is not available to postpaid customers.

I do not understand why Starhub treats its postpaid customers so badly. Surely, they can offer the Happy Roam to the postpaid customers as well?

Perhaps this is one way for Starhub to squeeze its customers who will lose the balance of the prepaid card, if it is not fully consumed. If this is the reason, then I feel very sad for Singapore to have this kind of people running our big corporations!


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