Sunday, September 24, 2006

I urge you to retire

I RECEIVED THIS E-MAIL FROM HONG XIANSHENG

Tan Kin Lian,

"I am very sad at the inconsiderate behaviour of the Straits Times. They are willing to advance their own agenda, without regard to the harmful impact on other people." This is your comments about the ST having ignored your request to publish your departure from income, you are not happy about it.

I think you deserve it because as the CEO of Income, your stubborn behaviours also created many dissatisfactions among your subordinates, colleages, agents and business associates as reported in the ST times, therefore ended up that you have to leave Income, you said you planned to work till age of 70, however, I urge you to go retire, don't think that any one likes to work with you. Less people will suffer. "

14 comments:

HotGlazier said...

This comment is probably from someone who cannot take challenges on who does not have his or own opinion. You rely so much on news reported by Straits Times.

If you are policy holder, then, I think you have never encountered Mr Tan directly to see his human nature.

If you are an employee, then I must say that you no guts to stand up for yourself.

If you are a business associate or a competitor, then, you are plain jealous.

Take a long walk, breath hard, and rest in peace.

Thomas Phua said...

For whatever reason HONG XIANSHENG you may have on Mr Tan, or whatever axe you have to grind with Mr Tan, Mr Tan has done much for policyholders?

Which insurer will pay a dying man to fulfill his dying wish? I dare say no insurer.

I had a former colleague dying from Liver Cancer with a group insurance policy and I email Mr Tan that this man is dying and his wish is to see that the insurance is paid, within a week, the claim was paid out but unfortunately on that day that cheque is issued, this policyholder died.

My wife's teacher colleague has a similar policy and was dragging himself to work to die in service to claim such same group insurance, and I brought it to his attention with the same wish of this dying man, and it was paid within a week, but unfortunately this man died within two weeks of getting the cheque.

Will any insurer do such kind acts to fulfil the dying wish of policyholder even if it did not fall within condition of policy to pay before claimnant dies?

This is what Mr Tan will do for policyholders.

When we want to whack on Mr Tan just because he is stepping down, do appreciate his compassion to many policyholders.

There are even more such claim stories that is beyond norm that Mr Tan takes a decision on which the public will not know.

If there is nothing good to talk about Mr Tan, at least be more gracious to his retiring.

Yes, there are many who do not like Mr Tan in the industry, but he is retiring and he surely has done alot of good to policyholders untold.

I hope we will have grace to wish him well.

Thomas Phua said...

For whatever reason HONG XIANSHENG you may have on Mr Tan, or whatever axe you have to grind with Mr Tan, Mr Tan has done much for policyholders?

Which insurer will pay a dying man to fulfill his dying wish? I dare say no insurer.

I had a former colleague dying from Liver Cancer with a group insurance policy and I email Mr Tan that this man is dying and his wish is to see that the insurance is paid, within a week, the claim was paid out but unfortunately on that day that cheque is issued, this policyholder died.

My wife's teacher colleague has a similar policy and was dragging himself to work to die in service to claim such same group insurance, and I brought it to his attention with the same wish of this dying man, and it was paid within a week, but unfortunately this man died within two weeks of getting the cheque.

Will any insurer do such kind acts to fulfil the dying wish of policyholder even if it did not fall within condition of policy to pay before claimnant dies?

This is what Mr Tan will do for policyholders.

When we want to whack on Mr Tan just because he is stepping down, do appreciate his compassion to many policyholders.

There are even more such claim stories that is beyond norm that Mr Tan takes a decision on which the public will not know.

If there is nothing good to talk about Mr Tan, at least be more gracious to his retiring.

Yes, there are many who do not like Mr Tan in the industry, but he is retiring and he surely has done alot of good to policyholders untold.

I hope we will have grace to wish him well.

observer said...

Whoever did not sin, let him pick up the 1st stone.

I love Mr Tan.

Chong said...

I think you are either ignorant of who Tan Kin Lian or you being biased on your views on him. Have you attended his seminar talks and did you ever spoken to him in person? From the standpoint of a policyholder, NTUC Income has much to offer for the plans. He tried very hard and my friends also said that he works very hard for the benefit of the policyholders. I am not sure if the successor has the same heart and passion like him. But one thing for sure, Income has lost a valuable asset. I wish him all the best in his future endeavours.
Change your mindset and continue to read his blog. It is for your own knowledge.

observer said...

For those who are so against Mr Tan Kin Lian, unless and until you have worked with him personally you have no grounds to criticise him.

I knew Mr Tan since 1980s and he was such a hardworking guy - working to beef up every department. He usually spend his evening time in the Computer Services Department - not to spot check but to sit down as one of the programming staff to code programs too.

Mr Tan is a thinker and he is focus on things that he wanted to achieve in INCOME.

Tell me, which CEO doesn't - at times - gets disappointed by the things in the office. It's part and parcel of everyday life.

I can see the changes in my dear Mr Tan as years goes by. He started to open up himself by speaking thru the Forums, Seminars, and even blogging too!

Last but not least, unless you can do better than Mr Tan, or else stop complaining.

Christina said...

My family and I are policyholders b'cos we trusted INCOME and our observations that Mr. Tan is a great leader.

When I decided to become an insurance rep, the natural course of action for me was to join INCOME--much against the well meaning advice from friends who are with the competitors. They stressed that INCOME pays reps much lesser than others in the industry.

The truth is, the ease to sell premium pdts from a "branded company" (INCOME) well made up for the difference. In addition, over the years, I have been enriched with the "nuggets of golden advice/instructions" and honest truths" imparted by Mr Tan, @ our advisors' meetings. Those nuggets are invaluable and "money cannot buy".

Our lives in recent years have been tough b'cos of the many changes and the seemingly competition by the company against us. But what the heck, we are surrounded by competitors, one more (be it our own company or our competitor) won't kill!!

Bottomline? It is better for the business to go direct to the company than to an outside ompetitor.

"History" showed that we, not only survived well; but became better disciplined and focused in the challenged enviroment.

Whereas losing Mr Tan at the helm
could be a loss not so easily recovered; albeit his successor is anticipated to be a younger, capable leader.

Mr. Tan, I'm sad to see you leaving. Nonetheless, here is to a happy "retirement" and continued success in your new endeavors. Plse continue to keep in touch with us via your blog.

MC said...

Now that I know Mr.Tan is leaving INCOME, one thing for sure is that I'm will withheld any policy purcahses until I get to see the "True Colours" of the new sucessor..

Thomas Phua said...

MC, please do not withhold taking insurance altogether.

I am sure there are other insurers you can look to.

but Ntuc Income, as a co-operative will still remain to her value to serve the people.

A co-operative is not profit driven.

For your sake, Mr Tan has written again that we should continue to support Income.

All CEO of company will leave one day or another, but I am sure Mr Tan has left it in good shape for his successor to easily carry on.

Winnie said...

What a unfair comment from HONG XIANSHENG.

Oh well, this kind of people needs to be ignored!

Winnie said...

This HONG XIANSHENG need to be ignored!

CK said...

Hong XianSheng is probably having his own personal agenda against Mr Tan.

I have been working in Income for 13 years. Through my dealing with Mr Tan, he always has a heart for policyholders and employees.

CK said...

Hong XianSheng is probably having his personal agenda against Mr Tan.

I have been working in Income for 13 years. From my dealing with Mr Tan, he always has a heart for the policyholders and employees.

observer said...

All of us - including dear KL - are not bothered by this Mr Hong's presence.

This shows many still loves KL. I love KL too.

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