Big shoe to fit

Hi Mr Tan,

You may not know me as there are so many customers that you have delighted in one way or another.

I just read the eNN e-newsletter and realised that you will be leaving the
coop.

Indeed, this will be a big shoe for anyone to fit in and you will be missed. I want to thank you on behalf of all consumers and customers of the coop which you have helped.

You have been an exceptional leader and showed your impartiality in assessment of matters.

Personally, I had 2 cases in the last decade which sought your assistance for resolution and I cant thank you enough for addressing such trivial matters.

Thank you once again and my best wishes to you on your furture endeavours.
Take care.

Best Regards,
TBH