Monday, September 25, 2006

Next CEO will continue to take good care of consumers

MESSAGE FROM POLICYHOLDER

Hi Mr Tan,

I am both sad and concerned that you are going into early retirement.

Sad because you have run the cooperative so well, notwithstanding the controversies you sometime stirred.

I am worried because the next CEO might adopt a different marketing tack, raising premium rates.

I have Living Policies, Incomeshield and a number of other policies with Income precisely because I like what you have been doing at the cooperative. I am afraid that the next CEO might not share your approach in keeping costs down and allowing customers to share the savings.

Very concerned.

Regards,
TTY
------------------------

Dear TTY

I also share your hope that the next CEO will continue the same strategy to take good care of the consumers.

Tan Kin Lian
CEO, NTUC Income
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3 comments:

Alamah said...

Dear CEO Mr Tan,

It is a bold decision you have mad to allow new CEO to take over the role to lead the organisation.

All the Best!

September 25, 2006 7:57 PM
tinkertailor said...

I hope he'll be blogging :)

September 25, 2006 10:27 PM
Chong said...

i hope that the new CEO has the down to earth dealings with the people. i respected you for being modest, truthful and tried every means to help the co operative. You are a great salesman yourself. The qualities will carry with you whever you go.

September 27, 2006 12:27 PM

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