Convert from Medishield to Incomeshield

Questions:

I am considering whether to upgrade from Medishield to NTUC Enhanced shield. If I were to buy the enhanced shield and it excludes some pre-existing illness which are presently covered by Medishield, will the expenses incurred from these illness still be covered by Medishield even after the upgrading?

MY REPLY:

I suggest that you should ask this question to the management of NTUC Income. They will be able to give you an answer. I cannot give you an answer, as it does not carry the authority.