Friday, October 29, 2010

Five levels of communication in a connected world

1 comment:

yujuan said...

Whether you use digital way or face to face way, or by good old letterwriting to communicate depends on the importance attached.
If you write a letter, the other person would open and read it, but he may claim he did not receive it.
If you want some back up proof of your communication sent, in case there is need legally or officially, you are better off sending an email and save it.
If the message is of utmost importance, then it must be face to face, to eliminate misunderstandings or misintepretations.
However, in certain circumstances or societies, direct phoning or face to face is better, as sending email or texting is not showing respect or importance to the receipant.

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