WOTC - Feedback from the people

I asked this question in the Wisdom of the Crowd:

What is a good way for the government to hear feedback from the people?

Here are the responses:

56 % - By responding promptly to feedback given on online platforms. 
31 % - By engaging the people through the social media. 
10 % - By visiting the constituencies.
3 % - By talking to people through the telephone.

See the pie chart at: 
http://www.wisdomofthecrowd.sg/chart.aspx?ID=753