Friday, October 23, 2009

Poor customer service in Financial Firms

This report was published in the Business Times two years ago. It is still relevant today. Consumers should avoid investing their savings in financial products that give a poor yield (due to the high commission paid to agents) and get poor customer service.
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1 comment:

Anonymous said...

Insurance agents have never been held in high regards. They have always been seen as salesmen out to con people.They don't add value.
In US they are trampled like dirt and avoided like plague/HIV.
Since 1927 the authority had been trying to address this problem and only lately it was conceded that commission has been the cause of the evils committed by insurance agents.
Indeed the love of money is the root of all evils.

October 23, 2009 9:08 AM

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