Wednesday, September 16, 2015

Can HDB be more flexible?

Dear Mr. Tan
My mother passed away. I wanted to remove her name from my HDB flat as it was bought with her name. The HDB insist on viewing the original death certificate, but I had misplaced it.
Why can't they check the Death Registry to confirm that my mother had passed away? They insisted that viewing the death certificate is their "house rule". Why are they so rigid?
I also find it strange. I believe that the CPF does not require to view the original death certificate. It seemed that the HDB is out of date. Maybe, they enjoy making life difficult for the citizens?
I wonder if the Minister for National Development can ask the HDB CEO to hara kiri.

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