Thursday, October 25, 2018

Confused with mobile SingPass

I logged into the IRAS website to submit my GST returns. It requires me to login with my corporate ID and password.

I have to authenticate my login with a 2FA. It automatically recognized that I had signed in for the mobile SingPass with my personal NRIC.

It asked me to authenticate with my mobile SingPass.

I followed the instruction but it did not work.

I have to select another tab to authenticate my Corp Pass using the SMS. It worked as before.

Why does Gov Tech continue to make things confusing and difficult. We are really in a mess.

I know that it will be sorted out eventually, but can our implementation be made smoother?

Tan Kin Lian

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