Friday, February 01, 2008

Helping Singaporeans cope with recession

Read this article. 
Give your views in this survey
Here are the results.

Keep your savings in your personal insurance policy

A mother bought an endowement policy in the name of her son. The policy matured recently and a cheque was delivered to the home. The son was under custody for drug rehabilation.

The mother was worried that if the maturity money is credited into the son's account, he will use it to buy drugs.

But she is stuck. The money legally belonged to the son, even though she paid the premium over the years. The mother is poor, and actually need the money for her own use.

Lesson: It is better to keep savings in your own name, and not in the name of your children. You can use the money for their education or other suitable purchase at a future date. If you buy the policy in the name of your child, you will lose control of the money.

Invest on your own

If you invest on your own in the stock exchange, you can reduce your expenses considerably. If you buy shares or the exchange traded fund, you pay a brokerage of 0.3%. There is no annual fee.

If you are not sure about the shares to select, invest in the STI exchange traded fund. It is invested mainly in about 30 Singapore blue chips that make up the ST index. This gives you diversification.

1,000 STI ETF will cost you abotu $3,200 now. If you are investing your monthly savings, you may have to wait for 1 year to accumulate sufficient savings to buy 1,000 shares.

You can offer a price between the buy and sell price quoted on the exchange. Your order will stand in the queue, waiting for someone to sell to you. If you are keen to buy immediately, you can pay a higher price to match the sell price on the board.

If you have a large sum to invest (say $100,000 or more), you can select 5 to 10 blue chips and invest $10,000 to $20,000 in each share. This will give you some degree of diversification. It is like creating your own portfolio.

You will need to open an account with a stockbroker and a CDP account.

Real Estate Investment Trust (REIT)

The share prices of the Real Estate Investment Trusts (REIT) are now about 20% below its recent peaks. The yields on many REITS now range from an an attractive level, from 5% to 8%. Rentals on the properties owned by the REITS are expected to remain strong over the next few years, giving support to the high yield. This is an attractive class of investment.

Thursday, January 31, 2008

Tribute to Mohideen Gany

My dear friend, Mohideen Gany, passed away peacefully this afternoon. He was among the top sales producers of NTUC Income during the initial years.

At that time, the commission paid on the sale of life insurance policies was extremely low (less than one fifth of the level today). He and several dedicated union officials worked hard during their spare time to promote the business of NTUC Income.

I have known Mohideen Gany as a very close friend for the past 30 years. I called him Anneh (elder brother).

I visited Mohideen Gany in hospital last week. I visited him in his home yesterday after his discharge. Although he was very sick and in pain, he was still alert and gave me a happy smile when he know of my visit.

I shall miss a great friend.

Actuary joke: Feeling comfortable

The actuary says, "If you put one foot in the oven and another foot in the freezer, your average body temperature will be quite comfortable".

Joke: Criminal lawyer

"Do you have a criminal lawyer in this town?"

"Well, we are pretty sure we do but we haven't been able to prove it yet."

NTUC Growth Fund

Dear Mr. Tan,

I have invested in NTUC Growth fund. I saw that this fund's past performance is very good, outperformed most global balanced fund on the market. However, this is also during the period when you are CEO of NTUC.

I am not sure whether I would continue my regular savings plan on this fund any more since the new managment does not do many good things for the customers nowadays. I worried about this fund's future performance. Also, information of all NTUC fund doesn't seem to be trasparent to customers, we cannot download annual report and prospectus like most other fund.

After some research, I found that there is one fund from UOB UOB Growthpath series which has its major holding on index fund. Althought this fund's performance doesn't seem to be as good as NTUC Growth fund, but the index component keep this fund's ER as low as 1.17%.

I would like to seek your opinions on investing long term on this fund in stead of NTUC growth fund.

REPLY

I am not familiar with the UOB Growthpath series. But, from what you have described, it looks like a good fund.

The Growth Fund from NTUC Income should continue to be a good fund, as it is well diversified, actively managed (by external fund managers) and has a low expense ratio.

If you have any issue with the access to information from the website, you can bring it to the attention of the management of NTUC Income.

Vivolife

Dear Mr, Tan,
I am looking at the product by Income, the Vivolife. How would you rate this product?

REPLY

Please read the various comments (from me and other people) about this product in my blog:
http://www.tankinlian.blogspot.com/

My advise is "Buy Term insurance and invest the difference".

Read this FAQ
http://www.tankinlian.com/faq/savings.html

Selling profitable products

Mr. Tan,

Was the NTUC Income Limited Premium Whole Life introduced when you were still CEO of Income? If yes, can you give a comment why you allow such a bad product to be launched when you were in office?

Is it because while in office, you have to ensure good revenue for the company and hence has to sell PROFITABLE product? If so, how can the public be very sure that your new "campaign" against your own company is not due to some hidden agenda? (Not particularly to this product)

When you were in office, why did you allow your company to sell endowments, whole life to the public and have the agent earn a big commission? You should have eliminated all participating products and fire all your agents. Can you explain?

I like to bring to your reminder that your insurance agents were responsible in bringing Income to this level of success. Without them,you cannot never have achieved what you had achieved. Do not forget that your success was due to the hardwork of many AGENTS for without sales, you will have no salary when you were CEO.

For your information, I was not and I am not a NTUC Income agent.

REPLY

I have covered this point on a few occasions in the past.

During my time, the Income agents sell products at a modest level of commission and were able to bring products at lower cost to the customers. This was an efficient means of marketing at that time.

The endowment and whole life policies sold in the past gave much better value to the policyholders compared to similar products in the market.

During my time, I was not concerned about selling PROFITABLE products, because most of the profits go back to the policyholders. I was only concerned about offering products that serve the needs of the policyholders and are fairly priced.

In today's environment, there are more efficient ways for customers to take care of their financial future. I recommend that they buy Term insurance and invest the difference.

Agents can continue to make a living by acting honestly, giving good advice, in the interest of the consumer. Do not exploit the ignorance of the consumer.

Policy will soon be withdrawn

Dear Mr. Tan,

A NTUC agent is trying to sell my the Limited Premium Whole Life policy. He said that this policy will soon be withdrawn and replaced by a new policy that offers lower return to the policyholder. He asked me to sign before the deadline. Please advise me.

REPLY

You should compare each policy on its own merits. What is the cost of insurance? What is the return? Is there a better option to get the coverage? Do not buy a policy just because it will soon be withdrawn.

Generally, a whole life policy provides a poor return, due to the high upfront expenses. The insurance agent wants to sell this policy, to earn a higher commission.

It is better to buy Term insurance and invest the difference. Read this FAQ
http://www.tankinlian.com/faq/savings.html

Wednesday, January 30, 2008

Payment of claims

Dear Mr. Tan,

I am planning to get two policies from Income. I heard alot of negative feedbacks from friends and insurance agents about the difficulty of claiming the payout. One friend mentioned that her relative did not get the gaurantee payout as printed on the insurance form.

Do you have any comments about this? Particularly about the difficulty of making claims from Ntuc Income....now tt you are no longer working in Income... I thinkyour comments would be fair and just.

REPLY

Agents from other insurance companies have been passing this message "difficult to claim from NTUC Income" for the 30 years or longer. This is totally untrue, but the agents felt that this was the only way to turn customers away from the better value products offered by NTUC Income.

There were many instances where NTUC Income was the first to pay a claim, way before similar claims were paid by other insurance companies. NTUC Income practiced prompt and fair settlement of claims. I believe that the pro-customer claim practice continues today.

Wish you all the best.

CPF Medishield

CPF MediShield is being revised. It will cover a wider range of treatment and cover an average of 80% of hospital bills (increased from the current 60%). The premium will be increased by an average of $10 a month.

For most people, CPF Medishield (after the revision) is better than the Shield plans offered by private insurers for the following reasons:

1. Saving of about 15% of premium in marketing expenses (incurred by private insurers).
2. Saving of about 15% to 25% in the profit margin of private insurers

The potential saving in insuring with CPF Medishield could be 30% to 40% for the same type of coverage.

As most of the medical expenses will be incurred when one gets old, and the cost is likely to escalate due to age and inflation, it is important to choose a cost effective medical insurance plan, such as Medishield.

Global warming

China is having its most severe winter in many years. The climate in many parts of the world is going through severe changes. I believe that this is caused by global warming.

Actuary joke - Definition of an actuary?

Someone asked for a joke about the actuary. Here it is:

... An actuary is a person who passes as an expert on the basis of his prolific ability to produce an infinite variety of incomprehensible figures calculated with micrometric precision from the vaguest of assumptions based on debatable evidence from inconclusive data derived by persons of doubtful reliability, for the sole purpose of confusing an already hopelessly befuddled group of persons who never read the statistics anyway.

Explanation: Some actuaries are highly thereotical and get carried away with numbers. I hope that most actuaries are practical, and are able to explain difficult concepts in simple terms.

Tuesday, January 29, 2008

Exchange Traded Funds

Mr. Tan,

I enjoy reading your blog as it gives me a very rational and unbiased view of the investment products available . You mentioned indexed funds and ETF's as low cost funds.

I know of examples of ETF e.g. the STI ETF and Lyxxor ETF's. What are the examples of indexed funds available and how do I purchase them.

REPLY

You can buy the ETFs from the Singapore Exchange, through a stockbroker.
Visit this website:
http://esite.sgx.com/live/st/STETF.asp

Quotation for Term Insurance

My friend carried out a survey to get a quotation for a Term insurance plan by calling the hotline of the life insurance companies. Here are his findings:

1. Prompt response:

Within same day: TM Asia, AXA, Great Eastern
Within two working days: UOB, Income, Prudential, Aviva

2. Ease of getting a quotation:

Verbal, Email (with printed quote): UOB, TM Asia, Great Eastern
Email (no printed quote): Aviva
Verbal: AXA, Income, Prudential

3. Most competitive rates:

Top 4 (ranked): UOB/Aviva (tie), TM Asia, Income

Here are the telephone numbers to call:
http://www.tankinlian.com/faq/termd.html

Inflation and investment

Dear Mr. Tan,

Inflation is expected to increase to 5% in 2008. Interest rate remains very low, less than 2%. The stockmarket is volatile. How should we invest our money to be protected against inflation?

REPLY

The high rate of inflation is caused by temporary factors, i.e. the large increase in oil price and the increase in GST. I hope that it will return to a low level from next year.

If you are investing for the long term, it is better to invest in an investment fund with at least 50% in equities. It is likely to give a return that is higher than inflation in the future. (My estimate is 6% over the long term.)

The global stockmarket has corrected from its high level. While it may remain volatile in the short term, the current level represents fair value, as it is a discount of 20% from the recent peak.

Read this FAQ:
http://www.tankinlian.com/faq/savings.html

Avoid High Charges on your ILP

Dear Mr. Tan,

I've been approached to invest in an AIA ILP recently. I understand that I may need to pay for mortality charges should I decide to buy it. Are the rates are the same for all insurers? Any website that I can go to compare them? Pls advise.

REPLY

You can compare the mortality charges with the Term insurance rates set out in this FAQ: http://www.tankinlian.com/faq/term.html

More importantly, you have to make sure that you are not paying a large upfront charge on your investment?

Read this FAQ:
http://www.tankinlian.com/faq/ilp.html

Vitamin Account

Dear Mr. Tan,

I have invested $X in the Vitamin account from a large local bank for the past 2 over years. I received a total payout of 4.1% to date, and the value of my investment is now 89.5% only. This means that I will lose more than 6% if I withdraw my investment now. Instead of getting a positive return for the past two over years, I get a negative return.

I made this investment because it is principal protected, but I did not realize that I will have to suffer a loss if I withdraw early. Looks like I will have to be stuck with this bad investment until the maturity date.

REPLY

Many people have invested in this product, and they are now stuck. Some have decided to withdraw their money and take a loss.

I understand that the return is quite low. If the return is more than 3%, the bank has the right to redeem the investment. If the return is negative (as is the case now), the customer is stuck for 5 or 6 years.

This does not appear to be fair. Perhaps you can complain to the Monetary Authority of Singapore.

Blog Archive