Saturday, October 03, 2015

An easier way to make a refund

This is a cheque for $11 issued by Transit Link to refund the money to me. It is handwritten and carries two signatures. The staff must have spent much time to write the cheque, collect the two signatures and mail the cheque to me.
Now, I have to send time to bank in the cheque. And the bank will have to spend time to clear the cheque.
It would have been more efficient for Transit Link to refund the money to my credit card (the same one which the money was drawn from).
I hope that they will update their process. They should not continue an outdated process for so long.

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