Friday, November 10, 2017

Large hospital bill rejected due to exclusion

I have often advised elderly people to stay with Medishield Life and avoid upgrading to a private shield plan. Recently, I was approached to assist the family on this case.

Mdm X was an elderly lady. She was not literate in English. She received a letter from an insurance company to upgrade her shield plan to a higher plan covering private hospital.

She was asked to go for a medical examination for the upgrading. She did. The insurance company found some medical problems and offered her an upgraded plan with many exclusions. She was not aware about the significance of the exclusion. She signed her acceptance.

Find out what happed to Mdm X when she went to a private hospital for treatment. The claim was rejected because it came under the exclusion. She did not understand what the exclusion meant.

No comments:

Blog Archive