Saturday, November 11, 2017

Was the amnesty given by SMRT a good approach?

A few weeks ago, SMRT found that its maintenance staff has been falsifying records to show that they did their maintenance work when it was not done.

SMRT had to do a full audit of all the maintenance work. There was a risk that the bad practice was widespread.

SMRT announced an amnesty for their staff to come forward and confess their lapses, to avoid punishment.

I posed this question in The Wisdom of the Crowd - Was it a good approach for SMRT to allow its staff to confess any past wrong doings?

38% of the people who voted in The Wisdom of the Crowd said that it is a bad approach as it would encourage people to break rules thinking that they would have a chance to confess.

The remaining 62% were more understanding of this approach for three reasons.

You can view the reasons and the breakdown of the votes in

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