Thursday, November 02, 2017

Prompt reply from Malaysian entity

I sent an email to MPH Publishing in Malaysia to ask where to order the book Malay for Everyone.

They replied the following day.

Quote:
Hi Mr Tan,
For your convenience, you could also order online to be delivered to you: http://www.mphonline.com/books/nsearchdetails.aspx?&pcode=9789679783223

Alternatively, if you are looking to buy in bulk, please contact: customerservice@mph.com.my
Unquote:

I replied to thank MPH Publishing for their prompt reply and excellent customer service.
I am used to get no reponse or a delayed response from businesses and government agencies in Singapore.
It is refreshing when someone (in this case a Malaysian entity) reply promptly.
Wake up Singapore.

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