Wednesday, May 16, 2018

Reduce inequality in Singapore

A few of the 4G leaders are now saying that they wish to tackle the inequality in Singapore.

This inequality means that the gap between the high and low income earners is very wide, and is probably among the worst in the world.

This inequality can be achieved by paying higher wages to those who are earning low incomes and getting the high income earners to pay more tax.

The fear is that the higher tax may lead to the higher income earners moving to other countries. I do not agree with this "fear" because most of the high income earners, such as doctors, lawyers, corporate executives and political leaders earn their high income from Singapore and cannot just "move to other countries".

However, I will just set aside the question of getting the high income earners to pay more tax.

If most poople can earn enough to lead a comfortable life, they do not really care that the rich are much better off then them.

Therefore, it is important to have a strategy that ensures that citizens are able to get jobs that pays wages that are adequate to meet the cost of living in Singapore. 

I suggest the following strategies.

a) We have to pay higher wages to those at the lower income level. This can be done through a minimum wage policy. Most countries have this policy. Singapore should follow them.

b) The public sector jobs should be reserved only for citizens. Citizens are not willing to take up some jobs because the wages are too low, We have to raise the wages to a level that will get citizens to take up these jobs. I am referring to jobs of nurses, transport workers and police officers. The higher wages in the public sector will set the benchmark for the private sector.

c) We also have to make the private sector employers prefer to employ citizens, rather than foreign workers. Right now, most private sector employers, especially the small and medium size enterprises, find the cost of doing business to be too high. They prefer to employ foreign workers who are willing to accept lower wages than citizens. This situation has to be corrected. The government has to impose a levy for employing foreigners and give a subsidy for employing citizens. The levy and subsidy should be high enough to tilt the balance in favor of employing citizens.

d) It is also important to bring down the cost of living, which is too high now. This cost can be reduced by up to 10% by abolishing GST entirely. There is no nee for the government to collect revenue from GST as they already have more than adequate revenue from other sources.

e) The government should also take effective steps to reduce the cost of education (i.e. private tuition) and health care. Currently, these expenses are too high, due to lack of control of the market forces.

The best way to reduce the income gap is to pay higher wages, to ensure that citizens can have jobs, and to reduce the cost of living. If the majority of the citizens can earn enough to meet the cost of living, it does not matter that some people are earning much more than them.

This approach will automatically reduce the gap between the low and high income earners.

Tan Kin Lian






Tuesday, May 15, 2018

Many high income earners fall for this scam

Over the past 15 years, I have seen several variations of an investment linked policy with high charges that were not disclosed to the consumer and were usually sold fraudulent by the financial adviser.

If you earn a high income and wish to take risk to earn a good return on your savings, you could fall victim to this kind of scam.

Many of the victims are high income, financially savvy and well educated.

Read more about this kind of policy at
http://www.fisca.sg/ArticleDisplay.aspx…

How to cope with the CPF mess

Here are some solutions to solve the CPF mess.

1. Not happy with the low interest rate? Use our ordinary and special account to invest in the STI ETF under the CPF Investment scheme. The long term rate of return was 9% p.a. in the past 20 years. Moving forward, you should be able to earn 6% p.a. (my guess).

2. Cannot buy HDB flat with less than 60 years lease? Wait for the government to change the policy. When they relax the current restriction, you can buy the old HDB flats at a much lower price than new flats (also called BTO). You will also enjoy a grant for buying the old flats (also called resale flat). Just wait, OK?

3. You want to take out cash at 55? Yes, you can provided that you have sufficient money in the special account for CPF Life. When you are young, do not spend too much on your property. This will leave you with cash that you can take out at 55. If you invest your money properly, in the STI ETF that I have recommended, you should be able to get out a good sum.

4. Do not spend too much on health insurance. Just stay with Medishield Life. Avoid the integrated plan, which is too costly. If you need medical treatment, you can go to B2 ward (it's okay) and pay the co-payments using Medisave. Do not take out too much money from Medisave - it is really your own money. If you don't spend it, you can withdraw the excess, above the minimum sum, at 55 or later years.

5. Inadequate savings due to fluctuating contribution rates? Never mind. Just have additional savings on your own and invest them in the STI ETF also.

6. What to do with the confusing CPF insurance scheme - namely, the X, Y and Z Life schemes? Never mind. Just buy them if they are compulsory. Choose the cheapest option. If not, treat it as a tax. One day, maybe, the government will stop these schemes or make them give better value.
I hope that you like my tips.


Tan Kin Lian

CPF is now in a mess

Our CPF system is now in a mess. Here are the problems:

a) The contribution rate is not predictable. It changes with the economic cycle and can be cut severely in a recession.

b) The contribution rate decreases when a person passes age 55.

c) There are too many uses for CPF savings - health, retirement, housing.

d) The interest rate is depressed, relatively to the yield from a diversified portfolio.

e) Foreign workers do not contribute to CPF - making them less costly to employers compared to local workers.

f) New and complicated schemes keep being introduced, causing confusion to the public - Medisheld Life, Eldershield Life, CPF Life.

g) Many people want to withdraw their savings in cash, but are not allowed to.

h) Young people cannot use the CPF savings to pay for property with leases less than 60 years, leading to a low demand for old HDB flats.

i) The savings set aside for health care are used wastefully, leading to inflated cost of health care.

How can the government sort out this mess and give clarity to the people on how they can plan their CPF savings for their financial needs?

Tan Kin Lian




Should PM Najib sue the people who accuse him of stealing money?

During the election campaign, a few candidates accused PM Najib of stealing money.

I asked this question in the Wisdom of the Crowd - Should PM Najib sue candidates who alleged that he stole money?

39% of the respondents said that he cannot sue them because he did steal the money.

30% said that he will not sue them because it will cause a backlash against him.

20% said that he should sue them to protect his reputation.

11% said that he cannot sue them because the law allows free speech during election rally.

A total of 80% said that he should not sue the accusers.

See the breakdown of the votes and pie chart in
http://www.wisdomofthecrowd.sg/chart.aspx?ID=631

Is PM Najib bribing the voters with goodies?

I asked this question in the Wisdom of the Crowd - Is PM Najib bribing the voters by promising goodies if BN wins that constituency?

40% of the respondents said that it is blatant buying of the votes.

32% said that Singapore also follows this practice of promising development works.

18% said that it sets a bad example for the government.

10% said that it is a legitimate action that most political parties do.

See the breakdown of the votes and pie chart in
http://www.wisdomofthecrowd.sg/chart.aspx?ID=632

Monday, May 14, 2018

Is it good for Li Hongyi to enter politics?

There is speculation that LHL's son Li Hongyi will be a future prime minister.

I asked this question in the Wisdom of the Crowd - Is it good for Li Hongyi to enter politics?

46% of the respondents said that he is not suitable due to his background and upbringing.

25% said that he should be allowed to enter politics in his own right.

23% said no, the people will consider it as nepotism.

6% said yes, we should use all the talents in Singapore.

Positive 31%, negative 69%.

See the pie chart and breakdown of the votes in
http://www.wisdomofthecrowd.sg/chart.aspx?ID=628

Does LHL share the same values as LKY?

I asked his question in the Wisdom fo the Crowd - Does Lee HL share the same values as his father, Lee KY?

50% said no, even his sister Lee WL said that he has betrayed the values of his father.

31% said that Lee KY is more concerned about the welfare of the people; Lee HL worked for self interest.

10% said yes, both wanted to promote the welfare of the people.

8% said yes, their values are largely similar.

Summary: Yes 18%, No, 81%

See the breakdown of th votes and the pie chart at
http://www.wisdomofthecrowd.sg/chart.aspx?ID=629

Which policy change is best?

asked this question in the Wisdom of the Crowd - Which policy change will have the best impact to improve conditions for citizens?

46% of those who voted said - abolish GST

24% said make it cheaper for employers to employ locals by making employers pay a levy on foreign workers and receive a subsidy for employing locals.

17% said, control health care cost.

13% said, reserve public sector jobs for locals.

See the breakdown of the votes and pie chart in
http://www.wisdomofthecrowd.sg/chart.aspx?ID=630

Sunday, May 13, 2018

Dealing with corruption in China - the early years

I share this story about Robert Kuok. Twenty years ago, I met his assistant. I asked how does Robert Kuok handle corruption in China, which was quite rampant at that time.

His assistant told me that Robert Kuok was one of the first foreign investor to enter China. He started to develop a golf course in a province in China. The local official asked him how many free golf membership he would get to sign the permit for the land use.

Robert Kuok told him - I can give you as many free membership as you want, but would you dare to accept it?

The official went back and did some checks. He learned that Robert Kuok had close connection with the top people in Beijing. He was afraid that Robert Kuok report report his extortion to the bosses in Beijing.

The official came back with the signed permit and did not dare to ask for free golf membership.

I am telling this story from memory. I might have got the details wrong. But it is not fake news, OK?

Spreading of unverified news

This is my approach towards fake news.

If someone shared an article or video, I said, "Oh, is it?". I do not believe it totally, neither do I reject it. I could be true. It could be fake.

If it is fake, someone will point out that it was fake. And the truth would be revealed.

Sometimes, I was involved in sharing a news or video that turned out to be fake. I did not know that it was fake, and I did not have the information to verify it.

I believe that the sharing helped to reveal the truth.

In the old days, rumors are circulated by word of mouth. There was less opportunity to verify the truth. And many people believed the fake news. It was more harmful.

Today, fake news could be exposed more easily and the truth will be known soon.

Here is an example. Recently, there was a video that was widely circulated. it showed the police investigating bags of currency notes that was alleged to be taken from the house of Najib Razak.

Someone remembered that the video was produced two years earlier and it involved a government official in Sabah. Clearly, the person who used the original video and put it in a different context was producing fake news.

The people who shared it did not realize that it was fake, but the falsehood was discovered quite quickly through the sharing of the video.

We should not have any new law against the sharing of fake news. If there should be a law, it should be targeted against the person who deliberate created it.

We should not stop the sharing of unverified news. Some of them might turn out to be true. This is how malpractice and corruption can be exposed.

If a law is created to stop the spread of unverified news, it would be used by corrupt governments to prevent their corruption from being exposed.

Tan Kin Lian




Funding of political activities

Singapore has regulations to stop foreigners from funding activities that are considered to be "political".

I asked this question in the Wisdom of the Crowd - Should foreigners be barred from funding activities deemed to be political?

35% of the respondents said that foreigners should be allowed to fund activities that promote awareness in social and political issues.

27% said that foreigners should not be allowed to interfere in our domestic politics.

24% said that they should only be barred from funding activities that create violence and distrust among the people.

16% said that their funding will create awareness of the rights of citizens.

A total of 76% consider the foreign funding to be useful.

See the breakdown of the votes and pie chart in
http://www.wisdomofthecrowd.sg/chart.aspx?ID=626

Rights and obligations as citizens

I asked this question in the Wisdom of the Crowd - Should our people be more aware about their rights and obligations as citizens?

51% of the respondents said that active citizens are good for our society.

45% said that it will make them to be better citizens.

4% said that active citizens will cause disruption in our social order.

A total of 96% prefer the citizens to be more active.

See the breakdown of the votes and pie chart in
http://www.wisdomofthecrowd.sg/chart.aspx?ID=627

Friday, May 11, 2018

A high standard of transparency and accountability

The new prime minister of Malaysia is setting a high standard of transparency and accountability.

He wants the head of major government agencies to be vetted and approved by Parliament.

This is a much better arrangement that that adopted in Singapore. In the past, we do not know how the key appointments were made. Presumably, they were made on the decision of the prime minister or the cabinet.

After the constitution was changed to have an elected President, the key appointments were supposed to have the concurence of the elected President acting on the advice of the Council of Presidential Advisers. What we have in practice is a President that came into office without a contest and an unelected Council of Presidntial Advisers. The deliberations of the President and Council were made in secret.

It seems that most of the appointments made in Singapore over the years came from a close circle of people. I shall not called them "elites" or "cronies".

I wish all the best to Malaysia. I hope that you have a better system that Singapore can emulate.

Tan Kin Lian

Need more money to help the elderly?

The government said that they need to raise GST to get money to help the elderly. I do not believe it. Here is an extract of my speech on Budget 2018.



You can watch the full speech here:
https://www.youtube.com/watch?v=2vCRavQFYHw&t=1175s

Alternative May Day event

Gilbert Goh organised an indoor event on May Day. He invited a few people to speak at the event.

I asked this question in The Wisdom of the Crowd - What are your views of the alternative May Day event organised by Gilbert Goh?

51% of the respondents said that it is good to hear alternative views in the social media and youtube.

41% said that they wish to see more people come forward to speak on important issues.

9% were negative.

See the breakdown of the votes and the pie chart in
http://www.wisdomofthecrowd.sg/chart.aspx?ID=622

Should Dr. Mahathir be charged under the fake news law?

Dr. Mahathir said that his plane might be sabotaged to prevent him from getting to Langkawi to register his candidacy. He was being investigated under the fake news law.

I asked this question in the Wisdom of the Crowd - Should Dr. Mahathir be charged under the fake news law for his allegation about sabotage of his plane?

42% of the respondents said the fake news law is being used to intimidate him.

21% said that it is a reasonable suspicion.

21% said that he has made an unjustified allegation.

15% said that he could easily prove that the plane was delayed due to a fault.

See the breakdown of the votes and the pie chart in
http://www.wisdomofthecrowd.sg/chart.aspx?ID=623

Will the High Speed Rail be delayed?

Will Tun Mahathir, as the new prime minister of Malaysia, delay or cancel the High Speed Rail between Singapore and Kuala Lumpur?

I expect him to delay this project. If he does it, I will understand that this decision is not taken against Singapore.

Malaysia has serious financial problems. The new government had promised to abolish the GST (but Tun had said that they will reinstate the previous sales tax). This is still a considerable loss of revenue for the government.

I agree with the decision to abolish GST, because it is a bad and wasteful tax and had caused considerable hardship to the people.

So, it will make sense for the government to delay the High Speed Rail until the finances of Malaysia are stronger.

However, there is a chance that he might proceed with the project. It is an important infrastructure that will lead to the development of Malaysia. Most developed countries have a high speed train network.

There are two ways for the new government to manage the funding of this project.

a) They can issue bonds for private investors to provide the funding. The bonds can be guaranteed by the government, so that the interest payable can be modest.

b) They can control the money that is spent on the infrastructure. There is no need for the project to be so expensive. I expect that it can be reduced by 30% to 50% (this is just a guess). At a lower cost, it should be possible to make the project viable and for the train fares to be affordable.

I know that most countries overspend on their infrastructure. They pay more than is necessary. The overspending is due to lax control. By following the wrong specification (which are recommended by the consultants), the project cost is inflated.

There is also a tendency to favor cronies in the consultancy and construction fields. The cronies will give someback back in return. This is the nature of large scale projects in most countries.

If a country can have a better system to manage the cost, it should be possible to bring down the project cost by 30% to 50%.

My statement applies to Singapore as well. For example, Singapore recently bought 17 trains for $250 million. I worked out that the cost per cabin (each train has 3 to 6 cabins) is $3.6 million. I asked - why do we have to pay $3.6 million for a cabin?

I believe that it should be possible to get a train cabin for half of this cost, and meet the expected standard of safety and reliability, perhaps without the unnecessary luxury.

Managing cost is largely a matter of applying common sense and asking the right questions to the consultants, who are the real experts. These consultants need to be managed, so that they do not write the specifications to favor their friends.

I now come back to the High Speed Rail. I hope that the Tun Mahathir can introduce changes that will bring down the cost of the project considerably and make it viable for the project to be funded by private investors.

The High Speed Rail is important for the development of Malaysia. It will also encourage more travel between the people of both countries and will help to strengthen understanding and friendship. .

Tan Kin Lian

Thursday, May 10, 2018

Helping locals to get skilled jobs

This is my third suggestion on how to get jobs for Singaporeans, i.e. skilled jobs. It is an extract of a speech that I gave on May Day 2018.


You can view the full speech here
https://www.youtube.com/watch?v=jxjarpg7e-o

Lessons from Harapan.

The Pakatan Harapan comprise of several parties with quite different policies and personalities.

Yet, they can get together to form an effective alliance to topple the Barisan Nasional.

Can our oppostion parties, which are much weaker, get together?

We have to learn from Harapan on how this can be achieved. Tun M gave a hint. He said that all the component parties of Harapan sign a pledge to observe the constitution, including the special rights of the Malays. This was enough to bold them together.

Our political parties can also hold the same pledge to original constitution of Singapore, prior to the changes during the past three decades. They can pledge to restore that original constitution.

They can also pledge to support certain policy platforms. I suggest the following:

a) Abolish GST
b) Revert to single member constituencies
c) Reserve public sector jobs for locals
d) Allow extention of HDB leases by paying a modest fee.
e) Allow CPF to be withrawn in full at 65.
f) Reduce full time NS to 1 year.

What are your views?




The rakyat are not stupid

The strong support for Harapan in Penang and Selangor shows that the rakyat (people) can see the difference between a corrupt and an honest administration.

The chief ministers and administration in these two states showed the rakyat what can be done when the state is governed property to benefit the people.

The rakyat are not stupid.

I am not sure about the people in Singapore. They are well educated but may be politically immature, or scared to make a change.

Unexpected upset in Malaysia General Election

The scale of the upset in the Malaysian General Election was totally unexpected. What were the key factors?

In my earlier posts, I identified the following:
GST and cost of living.
Split of Malay votes to three parties.
Social media
Tun Mahathir.

Still, I could not foresee the scale of the swing.

A future leader in Malaysia

I expect the new Deputy PM of Malaysia to be Azmin Ali. He may be appointed immediately or within a year or two.

I am very impressed with his values and performance. He is humble and work for the rakyat. He led Harapan in Selangor and the alliance won 90% of the state assembly seats.

https://en.wikipedia.org/wiki/Mohamed_Azmin_Ali

He will be an excellent future prime minister. I have watched a few videos of the interviews he gave to the media.

Wednesday, May 09, 2018

An innovative engineer

I started my May Day talk with a joke about an innovate engineer. I hope you enjoy it.



Here is the link to my full speech.
https://www.youtube.com/watch?v=jxjarpg7e-o


A journey involving 3 transfers

I visited my grand children at Bukit Timah Road. I took the following trips to return home.

Bus from their home to the nearest MRT station.
Downtown Line to Newton MRT
Change to NE Line to Yio Chu Kang MRT
Bus from MRT station to my home.

The trip requires 3 changes. The whole journey took 1 hour.

It is quite troublesome to change from a bus to the train, but we accept it.

I find it much easier to change from a feedber bus to a trunk bus, as it is done at the same stop. There is no need to walk a long distance to the MRT station.

Do you agree?

Unfair accusation by Charles Chong

The chairman of the Select Committee on the proposed Fake News law, Charles Chong, accused historian Thum Pin Tjin of engineering support for himself by rallying academics to sign the open letter on this matter.

I asked the question in the Wisdom of the Crowd - Was Charles Chong fair in accusing Thum Pin Tjin of engineering support for himself?

52% of the respondents said that Charles Chong's accusation was unfair.

48% said that Thum PJ did what was proper and necessary to protect his reputation.

See the breakdown of the votes and the pie chart i n
http://www.wisdomofthecrowd.sg/chart.aspx?ID=621

Reserve public sector jobs for Singaporeans

In my May Day speech, I gave three suggestions on how to ensure that Singaporeans can have jobs. The first suggestion is to reserve all public sector jobs for citizens.

Here is an abstact of the speech.



You can watch the full speech here.
https://www.youtube.com/watch?v=jxjarpg7e-o&t=20s

Tuesday, May 08, 2018

Good-bye to Uber

I like to say a special word of good-bye to Uber. They are not longer operating.

This leaves Grab to be the dominant player in the ride booking platform.

A few other players have announced their intention to enter the market. However, it will be tough for them to compete with Grab, which now holds a dominant position.

I do not complaint about the virtual monopoly that Grab holds in this space.

As a rider, I have the choice of taking a bus or taking a taxi at the stand or on the road. I can also call the taxi company at their call center and book a ride.

I know that I can also book a ride using the app provided by the taxi company, such as Comfort. However, their app is likely to be difficult to use. So, it will be back to their call center.

I can still call Grab for my monthly trip to the airport. if their price is more than the taxi fare, I will call the taxi company.

I still have the choice of asking a family member to drive me to the airport, right?

I do not think that Grab can make a lot of profit from their dominant market position. The riders have their choice. The drivers also have their choice.

We will now be watching the next phase of the evolution of this market place.

Tan Kin Lian

Getting and keeping a job

Here is an extract of my May Day speech addressing the problems faced by Singaporeans in getting and keeping a job.


You can watch the full speech at
https://www.youtube.com/watch?v=jxjarpg7e-o

Budget 2018 - Why we can get rid of GST

In this extract of my speech, I explain how we can get rid of GST and still have a healthy budget.



You can watch the full speech at

Reduce inequality in Singapore

President Halimah said that the government's priority is to reduce the inequality in Singapore.

Is this for real? Or is this just another wayang?

Are they serious about reducing inequality? We are very unequal, like the USA. It has been the trend for a few decades.

Can we reduce inequality by following the same government policies that created them?

We import cheap foreign workers to keep wages low and create uncertainty of jobs for citizens.

We allow housing prices to grow to unaffordable levels. Even "subsidised" HDB flats take a long time, maybe 25 years, to pay the mortgage and it takes away a large part of the income.

We need to change many policies to achieve the goal of reducing inequality. Otherwise, it is just another wayang.










Listen to the views of the people

In her address to Parliament, President Halimah asked the 4G leaders to listen to the views of the people.

I wonder - is this possible?

Most of them are ex-generals who spent their entire military career giving orders to soldiers below them. The soldiers have to follow orders and not give any views.

Would it be easier to ask a deaf person to listen?

Is it good for Singapore to host the Trump Kim summit?

The media speculates that the Trump Kim summit may be held in Singapore.

I asked this question in the Wisdom of the Crowd - Is it good for Singapore to host the Trump Kim summit?

39% of the respondents said that we do not need this publicity.

28% said that it will put Singapore on the world map.

22% said it will cause trouble for us ahead.

11% said that it will boost tourism.

Positive - 61%. Negative - 39%.

See the chart and breakdown of the votes in
http://www.wisdomofthecrowd.sg/chart.aspx?ID=618

North Korea's nuclear program

The leader of North Korea, Kim Jong Un, recently announced that North Korea will give up its nuclear program. It was unexpected.

I asked this question in the Wisdom of the Crowd - Why does Kim Jong Un decide to give up his nuclear programme?

49% of the respondents said that he was not able to sustain the program.

24% said that he has now consolidated his power and can take a new path.

14% said that he has already developed his nuclear weapons.

12% said he wanted to bring peace and prosperity to North Korea.

See the pie chart and breakdown of the votes in
http://www.wisdomofthecrowd.sg/chart.aspx?ID=619

Next prime minister of Malaysia

Malaysia is holding its general election on May 9.

I asked this question in the Wisdom of the Crowd - Who do you prefer to be the next prime minister of Malaysia

Here are the votes:

Dr Mahathir - 43%
Anwar Ibrahim - 31%
Wan Azizah - 17%
Najib Razak - 9%

See the pie chart and breakdown of the votes in
http://www.wisdomofthecrowd.sg/chart.aspx?ID=620

Monday, May 07, 2018

Rental of hawker stalls

I spoke to a hawker stall operator in Bishan North Food Center. He operates half a stall and pays a rental of $5,000 a month. This means $10,000 for a full size stall.

I searched the rental rate for a hawker stall during the 1970s. I was surprised. The subsidised rental was $200 a month. For a non-subsidised, it was $1,250 a month.

See this report
https://www.mti.gov.sg/…/Economic-Survey-of-Sin…/FA_1Q15.pdf

Sure, 40 years have passed. If we factor in an increase of 2% p.a. the rental should go up 2.2 times.

So, the rental in 2018 should be $450 for a subsidised stall and $2,750 for a non-subsidised stall.

The current rental of $10,000 reflects the "rentier capitalism" that is operated by Lee HL. The difference goes to the government and to the middleman.

This is really very sad. We have to vote for a change in the government. This is the only way to change a bad government policy.

No need to get a degree?

The ministers are now saying that there is no need for people to get a degree.

Their statements are greeted with derision and disbelief by the public. Most people say that employers look for candidates with a degree.

We are talking about different situations.

There are many jobs that require a degree. If you wish to go for these jobs, go and get a degree. Better still, get a degree from a good university. Many employers do not accept a degree from a private university that they consider to be below standard.

Remember. These jobs are highly competitive. There is only a limited supply of these jobs. If there are too many graduates applying for these jobs, your chance of getting the job will be slim, if you do not have a good degree from a good university.

There are many other jobs that do not require a degree. These jobs require skills and work experience. These are jobs in the service industry, such as hotels, restaurants, tourism, hospital, nursing homes, pre-school education, etc.

If you do not have the skill and work experience, you will not get these jobs.

If you are not academically strong, you should look for these non graduate jobs and work to get the skills and experience. You can still continue your study on a part time basis.

Many people overlook the fact that it takes three to four years to get a degree. This is the time that can be spent to get skills and work experience. Time is precious. If you spend your time on a degree, it has to be at the expense of skills and work experience, especially in the critical initial years.

The people in the western countries have a better and more practical approach. Many of them come out to work and get the skills and work experience. They still have the choice of going for full time study and get a degree, if it is more suitable for them.

If they wish to continue in a non-graduate job, they can still continue their education on a part time basis. It is the best of both worlds.

There is a change in government policy that can help people to make this switch. They have to get the employers to pay more for the non-graudate jobs.

The government can set a good example by paying more for the non-graduate jobs in the public sector. This will set the benchmark for the private employers.

The private employers will still want to employ foreign workers to reduce their cost. They cannot afford to pay high wages for the non-graduate jobs, as their business is struggling to survive.

The government should give a wage subsidy to the private employers when they employ locals to take up these jobs. With better wages, more locals will be willing to take up these jobs. The private employers can afford to pay the higher wages, when they get a subsidy.

In the western countries, the difference in pay for a graduate and a skilled worker is about 10%. The gap is not 50%, which is quite common in Singapore.

I wish to add a final word that it is the low wage, and not the prestige, that makes people avoid the non-graduate jobs.

Many people are willing to work as taxi drivers and private hire drivers, right? Even graduates are willing to take up these jobs, right?

Why? Because they can earn a good income, even though it is not an office job or a prestigious job. Yes, the earnings make the difference.

If the government wishes to get a better balance in the work force and distribute the workers more evenly between the graduate and non-graduate jobs, they have to address the root cause of this mismatch. Agree?

Tan Kin Lian

Should the polar bear Inuka be put to sleep?

Recently, the Singapore Zoo put the polar bear Inuka to sleep for "humane reasons". Is this the real reason?

I asked this question in the Wisdom of the Crowd - Should the Zoo put the polar bear Inuka to sleep?

43% of the respondents said that the Zoo should have treated him and let him die from old age.

37% said it is a humane way to relieve him of his pain.

20% said the Zoo was finding an excuse to cut down the cost of his upkeep.

You can view the pie chart in
http://www.wisdomofthecrowd.sg/chart.aspx?ID=616

Should euthanasia be allowed in Singapore?

The polar bear Inuka was put to sleep as a humane way to relieve him of his pain. Should this option be given to humans?

I asked this question in the Wisdom of the Crowd - Should euthansia be allowed?

36% of the respondents said that it should be allowed after going through safeguards.

36% said that a person should be allowed to depart through euthanasia rather than commit suicide.

27% said that it should be banned for two reasons.

See the pie chart of the votes in
http://www.wisdomofthecrowd.sg/chart.aspx?ID=617

Sunday, May 06, 2018

Jobs for Singaporeans

Dear Sir,
I have watch the youtube video of the speech on behalf of Singaporeans. Ut good that you have highlight to the Singaporeans,why the government are not doing something to help the citizen.

I belong to PMET which it hard to get job, I went to the seek help to from the repective department .And they advice me to upgrade or switch Career,

I take the advice to switch career and even take up course in HealthCare . I graduate certificate issued by WDA, I apply for job in Healthcare and was call up for interview, during the interview, the interviewer know my age 58 are not keen to take me, from their body language i can see that the interviewer giving excuse and mention i have no healthcare expericence and i not from the particular school which they are looking for.

As what i see the healthcare sector are looking for employee yet the mindest is not change where can singaporean get job.

The above share you what i this healthcare sector.

REPLY
There is demand in the health care sector.
Don't give up.
Try to apply for a few more jobs.
I hope that you will become successful.

Direct your anger against the PIP

Rachel Ash said:
Mr Tan.
As much as many do not want the Chinese Nationals to step foot on their own shores BUT they greed for their economic dollars. Logically, there are billions of Chinese and just how many native Singaporeans are there today, the immigration/tourist impact of the former can be clearly seen.
I wondered why citizens are so focal against foreign nationals. The foreign nationals cannot sneaking in to Singapore without being caught (sneaking out is OK by our authorities - eg Mas Selamat but the only requirement is the use of empty plastic water bottles).
Then how did they come in invading all strata of our society. Taking away our bus driver's job, retail sales job including the service industry.
Many would be surprise by the number of new Chinese members in SICC. Don't believe just go on weekends and see for oneself.
These foreign nationals can only COME in either as visitors or permanent residents or new citizens BECAUSE our authorities allow them to come in with wide open arms.
So it is time to stop punishing the foreign nationals BUT instead direct your anger to authorities.

REPLY
OK. I will direct my anger against the PIP (people in power). They are not doing their job to take care of the citizens of Singapore.

A bad development

When I moved into Cactus Crescent, there was a row of shop houses and coffee shops at the junction of Cactus Road. The eating houses were popular. They served the nearby community.

The shop houses and residential flats were sold enbloc and torn down for redevelopment. The new project took five years to complete. During this time, the neighborhood were deprived of the coffee shops and convenience store.

The new project, called Flora Vista, was completed last October. It had 30 shop units.

After 8 months, only 3 shop units were operational (apart from a pre-school). These are a cafe, Indian restaurant and a small convenience store. About 15 units are still vacant. The preschool occupied about 10 units.

The commercial facilities are inadequate for the neighborhood.

Has the qualify of life improved for the neighborhood? No, it has not. But the cost has increased sharply. Due to inefficiency and poor planning, we are getting more expensive and less useful.

Welcome to Singapore.




Working on short term passes

My friend bought a landed terrace house in a double gated community in Johor Bahru. It was half empty a few years after completion.

Recently, he saw several of the houses tenanted out. The occupants were young people from China who came to Malaysia to work in e-commerce. Many young people occupy one house.

He suspect that they are on social visit pass and work without permit. They might work renew the pass a few times, and then return to China. The next batch of young people can come to work in Malaysia.

This is the modern way of working overseas.

I suspect that many foreigners re working in Singapore in a similar fashion. They are probably working here while on social visit or student pass.

Karl Max 200th anniversary

China can be a positive example of what Marxism can do to uplift the lives of the people. It is a better alternative to capitalism.

TKL's view:
Capitalism - selfish, greed, wide income gap.
Marxism - society, solidarity, fraternity, welfare of the people

http://www.globaltimes.cn/content/1100708.shtml

Engineer support

The people in power accused Thum PJ of engineering support for himself.
Hey, what is wrong with this action?
We all have to engineer support for your point of view, right?
If we are dumb, who will know about our views?
is the right to engineer support only available to certain people in power?
These people already have the advantage of the mainstream media to speak out their point of view - do they want to exclude other people totally from voicing alternative views?






Should CPF members be allowed to withdraw their savings at 55

For a few years, many members have asked for the right to withdraw their CPF savings at age 55.

I asked this question in the Wisdom of the Crowd - Should members be allowed to withdraw all their CPF savings at 55?

50% of the respondents said yes, that was what was promised to them at the start.

27% said that they should be given the option to withdraw all their savings at 65, if they wish to.

13% said that they should be allowed to take out 50% of their savings at age 65.

10% said that they should be required to set aside a minimum sum to be taken out in installments.

See the pie chart at
http://www.wisdomofthecrowd.sg/chart.aspx?ID=613

Is Medisave a good scheme?

Medisave was introduced in April 1984. It required CPF members to set aside a part of their savings that can be used only for medical expenses.

I asked this question in the Wisdom of the Crowd - Is Medisave a good scheme?

44% said no, basic medical expenses should be paid out of taxation and not personal savings.

27% said yes, it allows CPF members to use their savings to pay eligible medical expenses.

18% said no, it has led to the Medisave savings being spent wastefully.

11% said the CPF savings should be reduced and people should pay their medical expenses using cash.

A total of 73% consdier that the Medisave is not a good scheme.

See the pie chart in
http://www.wisdomofthecrowd.sg/chart.aspx?ID=614

Ensure minorities are represented in Parliament

Singapore introduced the GRC system to ensure that minorities will be adequately represented in Parliament.

I asked this question in The Wisdom of the Crowd - How can our system ensure that minorities will be better represented in Parliament?

42% of the respondents said it is better to revert to single member constituencies and allow minorities to be appointed as nominated MPs, if they are not adequately represented.

42% said there is no need to ensure minority representation in Parliament as there is mutual respect among all the ethnic groups.

9% said allow the minorities to elected non-constituency MPs directly.

7% said that it is best done through the GRC system.

A total of 93% said that the GRC system is not a good system to ensure minority representation.

See the chart in
http://www.wisdomofthecrowd.sg/chart.aspx?ID=615

Saturday, May 05, 2018

Chan Chun Sing's "open door" policy

Chan Chun Sing said that Singapore must keep doors open to talents.

"https://www.todayonline.com/…/keeping-doors-open-talent-rea…

I do not argue against this statement. But I cannot understand why the government want to give foreigners, or the so called "talent" an advantage over the local PMETs.

What are these advantages given to the "talents" who now work in Singapore under E Pass? Many locals have been retrenched and replaced by these "talents".

What can be done to allow these "talents" to work in Singapore under CCS "open door" policy and remove the disadvantages now faced by our locals?

I talked on this points in this video.
https://www.youtube.com/watch?v=jxjarpg7e-o&t=17s

Do you agree with my points?

Funding of activities by foreign entities

Is it good for the government to pass laws to restrict foreigners from funding activities and, as a result, meddle in our local politics?

I wish to share my views here.
http://www.tankinlian.com/ArticleDisplay.aspx…

Should employers pay a levy for Employment Pass holders?

At present, employers are not required to pay a levy for employing a foreigner who hold an Employee Pass or E Pass. They are deemed to be "foreign talents" that are needed by our economy. However, these E Pass holders cause our PMETs to lose their jobs, because employers find them to be cheaper to employ.

I ask this question in the Wisdom of the Crowd - Should employers pay a levy for Employment Pass holders?

67% of the respondents say that the employer should pay a levy at a rate higher than the levy for S Pass holders.

14% said the levy should be the same as for S Pass holders.

14% said that there should be no levy as we want to attract them to work in Singapore.

4% said that we are barred by trade agreements from imposing this levy.

See the pie chart of the votes in
http://www.wisdomofthecrowd.sg/chart.aspx?ID=611

Is a new HDB flat a good investment?

Many owners are now dismayed that the HDB flat is a depreciating asset and will have no value at the end of the lease.

I asked this question in The Wisdom of the Crowd - Is a new HDB flat a good investment?

35% of the respondents said that it will be a poor investment after 40 years.

24% said that it provides a reasonable return and a place to live in.

22% said that it is a depreciating asset.

18% said that it will be a good investment for the first 30 years after factoring in the government grant.

On the whole, the respondents held a negative view about investing in a HDB flat.

See the pie chart of the votes in
http://www.wisdomofthecrowd.sg/chart.aspx?ID=612

Friday, May 04, 2018

Freehold and leasehold property

Many people think that a leasehold property will have no value when the lease runs out and a freehold property will have a value forever. They are willing to pay much more for a freehold property, compared to a leasehold property.

Are they making the right decision?

Here is the answer
http://www.tankinlian.com/ArticleDisplay.aspx…

Should public sector jobs be reserved for locals?

I asked this question in the Wisdom of the Crowd - Should public sector jobs be reserved for locals only?

44% of the respondents said that locals can provide better service in the public sector jobs because they know the local languages and culture.

34% said that we need these jobs to be reserved for locals; otherwise there is no certainty of jobs for locals.

16% said that we have to raise wages so that locals will take up these jobs.

6% said that we need flexibility to employ foreigners for the jobs that locals do not want.

See the pie chart in
http://www.wisdomofthecrowd.sg/chart.aspx?ID=609

Is the GRC system good for Singapore?

Singapore has the Group Representation Constituency (GRC) system since 1988.

I asked this question in the Wisdom of the Crowd - Is the GRC system good for Singapore?

69% of the respondents said that it allowed weak and arrogant candidates from the PAP to be elected.

20% said that it has caused a disconnect between the people and their Member of Parliament.

The remaining 10% said that allowed candidates from the minority groups to be elected and has worked well for Singapore.

See the pie chart in
http://www.wisdomofthecrowd.sg/chart.aspx?ID=610

Thursday, May 03, 2018

Recent change in cabinet

I asked this question in the Wisdom of the Crowd - What is your impression of the change in the cabinet announced on 24 April 18?

71% of the respondents said that the quality of minister continue to diminish.

20% said they were disappointed as the same faces were appearing in the cabinet.

10% were positive.

See the pie chart in
http://www.wisdomofthecrowd.sg/chart.aspx?ID=607

Who will win the 14th General Election in Malaysia?

I asked this question in the Wisdom of the Crowd - Who will win the 14th general election in Malaysia?

57% of the respondents said that Barisan National will win by a small margin.

21% said that Pakatan Harapan will win by a small margin.

The remaining 21% expect one alliance or the other to win by a large margin.

See the pie chart in
http://www.wisdomofthecrowd.sg/chart.aspx?ID=608

Ministers sent to run the NTUC

Recently, the prime minister sent Ng Chee Meng and Koh Poh Koon to run the NTUC.

I asked this question in the Wisdom of the Crowd - Is it a good idea for the government to send their ministers to run the NTUC?

48% of the respondents said it will weaken the leadership of the trade unions in fighting for the rights of workers.

42% said that the workers will lose out in the long run.

The remaining 10% view this move as beneficial to the workers in the long run.

See the pie chart in
http://www.wisdomofthecrowd.sg/chart.aspx?ID=605

Post feedback to large organizations

Many people write to give their feedback in the newspapers. However, the newspapers can only print a small number of letters.

I asked this question in the Wisdom of the Crowd - Is it useful to have an app that allows people to post feedback to large organizations?

44% of the respondents said it is an alternative to writing to the newspapers which are hardly published.

26% said it will be interesting to read these feedback.

16% said it will attract many contributions.

14% said few people will be interested to contribute or read the feedback.

See the pie chart in
http://www.wisdomofthecrowd.sg/chart.aspx?ID=606

ISEAS Talk - 14th General Election in Malaysia

I attended a full day talk conducted by ISEAS on the general election in Malaysia.

Here are my impressions of the presentations.

1. BN has a strong grassroots organisation; they are much better than the other parties.
2. BN still has strong support of the rural Malay vote.
3. They are likely to win Johore and Sarawak.
4. PH is a much weaker alliance compared to the previous election, due to the loss of PAS.
5. Dr. M party will not add much strength to PH, apart from Kedah.
6. The cost of living and GST are big issues.
7. The rural voters are not concerned about 1MDB, corruption and governance.

My assessment is that BN will win the general election. This may change if social media makes a big impact with the rural voters, but this is not likely to happen.

Swing against PAP - to simulate the next general election

I invite you to identify the percentage swing against the PAP that will be caused by each of the various events. I will use the average swing, as submitted by all voters, to compute the results of the next general election.

Previously, the simulation was done with a swing that was estimated by me. In the future, I like to use the average swing that is decided by the voters.

You will also get a prize after you have submitted all the votes. This will be displayed to you immediately.

You need to give your email address to vote (to avoid duplicates) and qualify for the prize.

Give it a try.
http://tklcloud.com/Election/swing.aspx

Monday, April 30, 2018

My prediction for the general election in Malaysia

This is my prediction for the general election in Malaysia.

A key factor influencing the voters is the high cost of living in Malaysia during the recent years. This was caused by the introduciton of GST. It would be bad for Barisan and Najib.

Another factor is that the Malay vote will be split between Umno, Dr. Mahathir and PAS. This might give Harapan the edge.

The ruling government had the advantage of redrawing the boundaries to favor them. And Barisan will be giving handouts.

I think the factors against Barisan will tip the scale. I am looking for a win by Harapan.

What are your views?

Voting for the president

The election of the governor of Jakarta is carried out at two stages.

At the first stage, there are many candidates. The top candidate did not get more than 50% of the votes.

The election then went through the second stage, which is a contest between the top two candidates who got the most votes during the first round.

Many countries adopt this system for voting for their president.

Some countries adopt the "single transferable vote" system or STV. This system is explained here:
https://en.wikipedia.org/wiki/Single_transferable_vote

Under this system, the voter votes for several candidates in the order of their choice. If the first choice is not successful, the second choice will be considered. This process will be continued until a winning candidate is found. The method may be complicated but the voting is simple from the perspective of the voter.

Singapore did not have the two stage system or the STV system to elect our president. In 2011, the president was elected with a vote of only 35.2%.

Should e-scooters be banned?

Recently, there were a few accidents involving the use of e-scooters. Some led to serious injuries or deaths.

I asked this question in the Wisdom of the Crowd - Should e-scooters be banned?

34% of the respondents said - There are too many accidents. The e-scooters should be banned.

30% said - the users should be trained and licensed.

20% said - separate paths should be provided for e-scooters.

16% said - they can use pedestrian paths but they should be careful and sound the bell.

See the pie chart here:
http://www.wisdomofthecrowd.sg/chart.aspx?ID=601

Where will Trump and Kim meet?

President Trump will be meeting Kim Jong Un of North Korea but the place of the meeting has not been announced yet.

I asked this question in The Wisdom of the Crowd - Guess the place where Donald Trump will meet Kim Jong Un

Here are the breakdown of the votes:

China - 25%
South Korea - 23%
Singapore - 23%
Elsewhere in Asia - 23%
Europe - 6%

See the pie chart here:
http://www.wisdomofthecrowd.sg/chart.aspx?ID=602

Sunday, April 29, 2018

Was the GRC system good for Singapore?

Singapore introduced the group representation constituency (GRC) system in 1988, which was 30 years ago. Was this system for Singapore.

I asked this question in the Wisdom of the Crowd.

58% of the respondents said that it has caused a lot of harm to Singapore by weakening its governance.

29% said it allowed a new MP to enter Parliament on the coattails of established MPs.

The remaining 13% said that it had two good features - allow minister to be appointed and ensure representation of minorities in Parliament.

See the breakdown of the votes in
http://www.wisdomofthecrowd.sg/chart.aspx?ID=600

Saturday, April 28, 2018

Excellent public transport app

I use the app CityMapper regularly.
I enter the location of my home and workplace.

I often ask for directions on how to get from my current location to my home, work or to "an address somewhere". For the last option, the app displayed the locations that I visited recently.

This is an app designed by someone with common sense.

It shows the buses/trains that I have to take and the arrival time of the next bus. It also shows the journey time.

Along the way, it shows me the stops that I have just passed and the remaining stops to the destination.

It is well designed and easy to use.

When I was in Sydney, the app asked me if I wished to change the City. I agred. It then showed me the public transport for Sydney.

It was excellent.

I remembered that the MyTransport app from the Land Transport Authority was voted the best transport app a few years back. I don't know how they got this rating.

Based on my assessment, the voting would be
MyTransport (LTA) - 2 out of 10
Citymapper - 10 out of 10.

What do you think?

Upper house of Parliament

Many countries struggled with getting the right system of governance.

Singapore adopted the "Elected President" approach. It is unique, as no other country followed this system.

America has a senate where the members are directly elected by the people.

The UK has a House of Lords comprising of people appointed by the Queen on the advice of the Prime Minister or who inherited their seats.

Canada has a Senate that are appointed by the Governor General on the advice of the Prime Minister.

All systems have their advantages and drawbacks. I prefer the Canada system, although it has its share of controversies.

The reform instituted by Prime Minister Justin Trudeau is quite good. It will ensure that the Senate play a useful and effective role in commenting on legislation and remove the partisan voting.

This is worth reading.
http://www.thecanadianencyclopedia.ca/en/article/senate/

Should GST be totally abolished?

GST was introduced in Singapore in 1994 at the rate of 3%. Over the years, it has increased to 5% and now 7%. The government announced that it will be increased to 9% in a few years time.

Most people have got used to GST. They asked the government to keep it at 7%.

I disagree. I wanted GST to be totally abolished.

I posted this question in the Wisdom of the Crowd - Should GST be abolished?

58% of the respondents said that GST should be totally abolished as the government had sufficient revenue from other sources. Its abolished will have a major impact in reducing the cost of living.

23% said that we should keep GST but waived it for essential items.

13% said that we should keep GST but reduce the rate to 5% or 3%.

5% said that we should increase GST to 9% to give more money to the goverment to spend on social programs.

See the breakdown of the votes in
http://www.wisdomofthecrowd.sg/chart.aspx?ID=599

What is fake news

I heard a comment that Png EH might not be fielded for the next general election as the candidate for Hougang under the Workers Party. He also said that Png has not been appearing in wakes in the constitutency recently.

I do not believe this "rumor". But I do not consider it as "fake news". The person who told me might have heard it from somebody else, and he did not verify it. I do not think that he "fake" the news out of the blue.

Somebody else could have "fake" the news or made a mistake. Maybe Png was absent from a wake or two due to his schedule.

This is how the rumor mill works. It has been around for decades or centuries. With technology and the use of fake identity, the rumor could travel in the social media quite quickly.

Sometimes, I shared a news that may be untrue. I thought it was true, but did not verify it. It does not cause any problem. Someone will point out the other source and I could delete the post or make a correction.

A few gullible people might have believed it (and I did!). But the "wisdom of the crowd" has a self correcting mechanism.

There is another common incident. I often get an item that appears in my newsfeed. The natural instinct is to believe that this is "current news". Sometimes, it turned out to be old news, so the timing is out of context.

This is easy to correct. Someone would have pointed out that it was "old news". I delete it immediately.

I now pay attention to check the date. But I might still overlook this check.

Sometimes, somone shared an old news without stating that it was dated. Sometimes, the old news appeared automatically by the algorithm of the website, which recycled the old news.

As I considered this context, I think that the effort by the government to legislate against the creation and spread of "deliberate fake news" is difficult.

I also consider that there is value in allowing the free flow of information, including untruths. Let these untruths be sorted out through the process of vetting. The alternative is to allow the rumor mills to continue unabated, even though the social media is silenced.

On balance, it is better to continue with the current situation or status quo, and let the existing laws deal with the matter.

Do you agree?

Friday, April 27, 2018

Allow CPF to be used for shorter HDB leases

Owners of HDB flats with remaining lease less than 60 years find it difficult to sell their flats. The new buyer is not able to get a bank loan or to use CPF to pay for these flats, with a few exceptions.

A possible solution is to allow CPF to be used to pay for HDB flats that are less than 60 years, but longer than 30 years.

I asked this question in the Wisdom of the Crowd - Should the government allow CPF to be used for leases of at least 30 years?

51% of the respondents supported this move as it would free up the market for old HDB flat. 20% said that all leasehold properties are depleting assets as it is a matter of degree.

A total of 71% support this change in policy.

The remaining 29% are against this change for two reasons - they said that CPF should not be used for a depleting asset and they said that the HDB flat prices should be allowed to drop sharply to attract buyers.

See the breakdown of the votes in
http://www.wisdomofthecrowd.sg/chart.aspx?ID=597

Are most Singaporeans self centered and selfish by nature?

I asked this question in the Wisdom of the Crowd - Are most Singaporeans self centered and selfish by nature?

54% of the respondents said that it is difficult to be generous when most Singaporeans have to struggle from day to day.

28% replied that this is definitely the case and it is a bad trait.

16% said that most people are self centered and selfish and that Singaporeans are not worse off.

A total of 98% agreed with this statement but provide some justification for this trait.

Only 2% think that Singaporeans are generous and helpful.

See the breakdown of the votes in
http://www.wisdomofthecrowd.sg/chart.aspx?ID=598

Dilemma of low rental for hawker stalls

During the first 20 years of the PAP government, they provide low rentals for hawker stalls. The stall holders were able to sell their food at low prices and to make a living. It helped to create meaningful employment and lower the cost of living.

Singapore was known to be a place where you could get good and inexpensive food. It was a competitive advantage for Singapore, compared to other countries.

There was a problem. Some stall holders were able to get the stalls at low rentals and they sublet the stalls to the actual operators and kept the profit. The actual operator had to sell the food at a higher price.

Subletting was not allowed under the terms of the rent agreement. The HDB had a difficult time to investigate the illegal subletting and to take back the stalls.

In some cases, the tenant on record claimed that they were employing the people who were running the stall. Sometimes, they said that they were old, and not able to operate the stall successfully.

It was probably this practice of illegal subletting that made the government at that time decide to increase the rentals to the market rate. They did not want the tenant on record to be a middleman and benefit from the cheap rental.

This was a policy mistake. The government should have just allowed the tenant on record to sublet the stall, provided that they make an application and give a valid reason.

Each tenant is allowed to rent only one stall. It is usually given to people who are in financial need, e.g. the elderly poor or families who are not able to get a steady source of income from work.

Many of these tenants will operate the stall on their own. A small percentage will sublet the stall. Let the tenant on record keep the small margin as a source of income that they need.

There is a fear that the practice of subletting, if allowed on a large scale, will lead to high food prices. This is not likely to happen. Subletting is allowed only on application. The number of approvals can be controlled.

The competition in the food center will ensure that the prices remain at a low level. If a stall holder wants to charge a high price, most customers would patronize the other stalls.

When the government decides to open new food centers, they could have adopted the old practice and rent out the stalls to needy operators at low rentals. This would help to moderate prices and provide employment and a source of income to the operators.

Maybe, there is still a chance for the government to take this approach.

What do you think?

Tan Kin Lian

Thursday, April 26, 2018

Standard and specially designed insurance products

There are two types of insurance products. I classify them as follows:

a) Standard products offered by many insurance companies and are competitively priced, e.g. personal accident, motor insurance, property insurance, term insurance (covering deaths)

b) Specially designed products which are unique to an insurance company.

Which product should you buy?
Here are my tips.
http://www.fisca.sg/ArticleDisplay.aspx…

The art of listening

Many organizations are afraid to get feedback from their customers or the public.

They do not know how to respond to the feedback, which are usually complaints or requests to change their current practices.

Their front line staff are not well trained in dealing with these feedbacks.

Some of the feedbacks could take more than an hour to resolve and may drag on for several days or weeks.

I have a practical advice on how to deal with these feedback.

The staff should be trained to recognize the difference between :

a) Listening to the feedback; clarify and reconfirm what had happened and
b) Responding to the feedbac.

In many cases, the front line staff respond to the feedback before listening and understanding the issue. This usually leads to a lengthy exhange.

I prefer to have a break between the two parts of the process.

I would listen to the feedback, understand the issue and clarify the concern. If it is straightforward, I would respond to the issue immediately.

If it is complicated or if the first response is not accepted, I would take a break. I would respond to the party that I would seek clarification an give a reply later. 

There is also an art in listening, so that it does not take too much time. If the issue is complicated, I will ask the party to send details by email to me. If they write down the issue, they are more likely to put it in a more concise and clearer manner, compared to talking over the telephone.

By adopting this approach, I keep the conversation short so that I can serve the next customer. 

Most customers are happy with this approach. They will appreciate that the front line staff has taken the trouble to listen.

Tan Kin Lian






How long wil President Xi rule China

China has recently changed its constitution to allow its President to serve more than two terms.

I asked this question in the Wisdom of the Crowd - how long will President Xi rule China?

72% of the respondents said that he will rule for another two terms or longer. That will make him run China for more than 20 years.

The other 28% said that he will rule China for one term or until the completion of the One Belt One Road project.

See the breakdown of the votes in
http://www.wisdomofthecrowd.sg/chart.aspx?ID=595

Will will Desmond Kuek go?

Desmond Kuek has resigned from SMRT after serving over 5 years, amidst problems in the train system.

I asked this question in the Wisdom of the Crowd - Where do you expect Desmond Kuek to go after leaving SMRT?

71% of the respondents expect him to run another government linked company.

15% expect him to be the permanent secretary of another ministry or a minister in a few years time.

Only 14% expect him to leave government service.

See the breakdown of the votes in
http://www.wisdomofthecrowd.sg/chart.aspx?ID=596

Wednesday, April 25, 2018

A look at the performance of Temasek Holdings

Mr Tan
Another big concern I have for Singapore is Temasek seems to be losing alot of money... it will drastically affect our reserves... I am suspecting this is the reason for the tax hikes.

REPLY
I have not seen evidence that this is the case. Maybe you can read Temasek Holding's annual report and share your findings.

Here is the link to the portfolio performance of Temasek Holdings:
https://www.temasek.com.sg/en/our-financials/portfolio-performance.html

Quote:
Total Shareholder Return
Total Shareholder Return (TSR) is a compounded and annualised measure, which includes dividends paid to our shareholder and excludes capital injections from our shareholder. Our TSR over short, medium, and long time periods are a snapshot of our performance.

As at 31 March 2017, our Singapore dollar one-year TSR was 13.37%. Our three-year TSR was 7.13% and our 10-year TSR was 4%.

Our 20-year TSR was 6%, versus the Singapore 20-year annualised core inflation of under 2%. Longer term 40-year TSR was 15%.

Our TSR is measured against our risk-adjusted cost of capital, which is derived using a capital asset pricing model. The risk-adjusted cost of capital is built bottom-up, and aggregated over all our investments.
Unquote:

COMMENT:
Someone said that the performance of the portfolio is exaggerated by the injection of assets at book value. After these assets are revalued, they showed a large gain, leading to a higher TSR.

I do not know if this is the case. But we have to view the above figures with some sceptism.

Anyway, the 20 year TSR of 6% should be compared with the performance of 9% for the Straits Times Index. In that respect, the performance of TH seems to be lower.

Top funded Startup Tech Companies in Singapore

This is an interesting list of top funded tech companies in Singapore.

https://www.techinasia.com/top-funded-startups-tech-companies-singapore

Encourage customers to return trays

The National Environment Agency wants to encourage patrons to return their trays. They charge a fee for the tray and refund the fee on the return of the tray. This method is getting a lot of negative feedback.

I have seen a better approach that is adopted in Aperia Mall. They have a tray return counter. Many customers return the tray on their own, without the need for any money charge or refund.

They will still employ a cleaner who goes round the table. But the work of the cleaner is reduced by the effort taken by many customers to return the tray voluntarily.

We should avoid imposing a charge and making a refund. The additional work is also costly. This should be avoided.

I hope that the people in charge use common sense in setting the regulations.




Options for HDB flats at end of lease

There is widespread concern that the HDB flat will have no value at the end of the lease. Many owners find this outcome to be a major disappointment.

I asked this question in the Wisdom of the Crowd - What option should the government allow on the expiry of the lease of HDB flat

45% of those who voted said that the government should pay a compensation to the owner for the value of the building.

31% said that the owner should be allowed to extend the lease for 5 or 10 years by payment of a modest premium.

15% said that the owner should be allowed to rent the flat at a subsided rental.

The remaining 10% said that the government should take back the flat without any compensation.

See the breakdown of the votes in
http://www.wisdomofthecrowd.sg/chart.aspx?ID=594

Tuesday, April 24, 2018

Depleting value of HDB flats

Will people vote against the PAP due to the depleting value of their HDB flats?

57% of the respondents said that they will vote against the PAP to show their unhappiness. However, of these, 35% said that the loss of votes will not be serious.

The remaining 47% thinks that they will still vote for the PAP due the following reasons:

a) They will vote PAP due to goodies given at the next general election
b) The PAP will change the rules to win their votes
c) They will accept this fact and still vote PAP.

See the breakdown of the votes in
http://www.wisdomofthecrowd.sg/chart.aspx?ID=593

Monday, April 23, 2018

Give your feedback to improve service and working conditions

I am developing a web application called Feedback. I wanted to use the name "Big Ears" but found that it was already used by somebody else.

The Feedback application allows any customer or employee to give feedback to any of 100 organizations in Singapore. These are the organizations that have impact on many people in Singapore e.g. SMRT, Sing Post, hospitals, town councils, government agencies, banks, insurance companies etc.

Any person can view the latest feedbacks submitted by the contributors. They will get a good idea of what is happening in Singapore.

They can see a summary showing the organizations with the most feedbacks and view these feedbacks for the selected organization.

If the specific organization wish to get the contact of the people who submit the feedback, they can request me to create an ID for their staff to login the database. They can contact the contributor to get more information and resolve the issue.

I believe that the feedback will help the organization to improve the service given to its customers.

I also encourage employees to give feedback to the organization on the problems that they face in the daily work. It may be lack of proper tools or difficult work processes. The employees can give the feedback anonymously or give their contacts.

While many organizations have channels for their employees to give feedback, some of these channels may not work well. I hope that this Feedback application can supplement it.

This application will be ready within a week. I hope that you will be able to contribute your feedback.

Any views or suggestions?

Tan Kin Lian






A nasty comment by a nice person

I posted my open letter to the incoming CEO of SMRT in The Independent website. Someone (Mr T). made an unwarranted personal attack on me stating that I lost the Presidential election and my deposit.

I replied that "This is a nasty comment".

Mr. T must have felt hurt. He spend a few exchanges justifying why it was not nasty.

A few of his friends posted that they knew Mr. T and vouched that he was a nice person and was not nasty.

I did not say that Mr. T was nasty. I only said that his comment was nasty.

Many people cannot tell the difference between a nasty comment and a nasty person. Even nice people make nasty comments once in a while.

If Mr. T had made a nasty comment, he should just apologise for being offensive. There is no need to be defensive and justify his "nasty comment". There is no need for his friends to defend him.

I was not able to login to The Independent website to give my replies for a few days. The website owner, whom I knew personallym, said they have technical issues with the website and are trying to fix it.

Unhappy - HDB flats have no value at end of lease

75% of the people who voted in the Wisdom of the Crowd expressed their unhappiness that their HDB flat will have no value at the end of the lease.

Their reasons are:

a) They were misled by the PAP leaders

b) The PAP leaders owe a duty to the HDB owners to preserve the value of their investment

c) They will vote for a new government to find a solution.

Only 25% said that this is what a leasehold is. The HDB owners should accept this legal fact.

See the results here:
http://www.wisdomofthecrowd.sg/chart.aspx?ID=588

To solve this problem, the government should take these steps:

a) Allow CPF to be used for leases shorter than 60 years, so that buyers can get financing to buy the short leases and give liquidity to the existing owners to cash out.

b) Allow owners to extend their lease by 5 or 10 years at the end of the 99 year lease, provided that the buildings are still in good condition and there are no development plans. The owners will have to pay a premium for the extension of lease, but this can be set at an affordable rate.

I hope that the government will take these steps early, as many owners are now panicking and are selling their old HDB flats at depressed prices.

Do you agree?


Tan Kin Lian

Wasteful spending when town council is changed

It is wasteful to have the town council tied to the party that won the constituency.

When the Workers Party won Aljunied, they merged Hougang and Aljunied. When they won Punggol East, the consituency is merged to form Aljunied, Hougang, Punggol East town council.

When they lost Punggol East, the town council is changed back to Aljunied Hougang.

Imagine the cost of changing all the signs and letterheads and printed materials.

This is not only for the constituencies under the Workers Party. There must be changes within the town councils under the People's Action Party as well, e.g. when they won Punggol East.

In most countries, the election of the town council is done at local level. It is not tied to the party where the MP is elected. In fact, the MPs may change, but the local council remains the same.

Can we stop this wasteful spending of money in Singapore?

WTS - Welcome to Singapore.

Leaders who act on real problems facing the people

I posted a question in the Wisdom of the Crowd to select the most respected ASEAN leader.

62% of the respondents select Joko Widodo of Indonesia and 27% selected Rodrigo Duterte of the Philippines.

Why are they popular with Singaporeans?

I guess that these leaders know the problems faced by the people of their country and take concrete actions to deal with them.

I was suprised that President Duterte had a high score, because he is reported in the media to be using tough and dreadful measures against the drug users and peddlars in the country.

It seemed that people understand that the problems are so large that these dreadful measures are needed.

When I visited Manila two years ago, I spoke to a few Filipinos. This was the opinion that they expressed.

Lee HL scored quite poorly. See
http://www.wisdomofthecrowd.sg/chart.aspx?ID=592

There is a lesson here for our Singapore leaders. The people expect their leaders to know their real problems and to take decision actions to deal with them.

Do you agree?

Open letter in support of Thum Pin Tjin

I asked this question in the Wisdom of the Crowd - Is the open letter in support of historian Tham Pin Tjin an embarrassment for the government?

45% of those who responded said - It does not matter. Our reputation has been quite low anyway.

35% said - This open letter will cause damage to the internatal reputation of Singapore.

The remaining 20% are supportive of the government's action.

See the breakdown of the votes in
http://www.wisdomofthecrowd.sg/chart.aspx?ID=589

Attack on chemical facilities in Syria

I asked this question in the Wisdom of the Crowd - Is America, UK and France justified in attacking the chemical facilities of Syria?

30% of the respondents said - The strikes are measured and are not likely to provoke a retaliation from Russia.

30% said - They do not have any evidence that the Syria government used chemical weapons against its people.

27% said - They have to take action against a horrible regime.

14% said - They are commiting an unjustified attack against a sovereign nation.

See the breakdown of the votes in
http://www.wisdomofthecrowd.sg/chart.aspx?ID=590

Votes for World Leaders

I asked this question in the Wisdom of the Crowd - Which world leader do you respect most?

The votes are:
Xi Jing Ping - 55%
Joko Widodo - 22%
Donald Trump - 10%
Theresa May - 3%
Lee Hsien Loong - 2%

See the breakdown of the votes in
http://www.wisdomofthecrowd.sg/chart.aspx?ID=591

Votes for ASEAN leaders

I asked this question in the Wisdom of the Crowd - Which ASEAN leader do you respect most?

The votes are:
Joko Widodo - 62%
Rodrigo Duterte - 27%
Lee Hsien Loong - 5%
Prayut Chan-ocha - 3%
Hassanah Bolkiah - 2%
Najib Rajak - 0%

See the breakdown of the votes in
http://www.wisdomofthecrowd.sg/chart.aspx?ID=592

Law against "deliberate fake news"

The government wants to pass legislation to stop "deliberate fake news".

I think that the emphasis should be on "deliberate". They want to make it illegal for people to fabricate news that are untrue and spread them to create trouble.

Does this mean that it is not an offence for someone to spread a untrue news if it was not deliberate, i.e. they were not aware that it was untrue? Are they required to verify the truth of the news before they spread it? Are they required to prove that they were not aware that it was untrue?

This can be a tricky question.

What about jokes and satire? Are they considered as "fake news"?

Suppose I said that PM Lee has three legs. I meant it as a joke. How will it be treated?

Sometimes, we spin a story that is not true. But people reading or listening to it will know that it is meant to be a joke or satire. Will the new law make people avoid expressing their view using this means?

Life will be most boring. Already, we are a boring people, who are not willing to voice any opinion. Do we want them to be even totally silent?

I now like to give my views on "news" that I read in the mainstream or social media.

I apply my common sense. Do I believe in what was said? I will usually not trust it entirely, even if it comes from the government. I know that the government has an agenda to slant the news to make them look good.

If it make sense, I trust it. I also rely on the views of other thinking people before I accept it.

Perhaps we should allow people to develop and use their common sense in dealing with "news" rather than pass a law to decide on what is and is not "fake news".

Do you agree?

Sunday, April 22, 2018

Send SMS before making a call to an unfamiliar person

This is my advice to marketing people, e.g. property agents, insurance agents and others.

If you are calling a potential customer who do not know you, send an SMS first.

Example:
Mr. X. My name is Y from (company). I will call you regarding your (enquiry) at xx pm today. OK?

If the customer is not available at this time, he will reply by SMS and give you an alternative time.

If the customer does not reply, you can call the customer at the stated time. The customer will be expecting your call.

Do not:
Do not call the customer unannoncement. Some will not pick up your call. Others will be annoyed at the unexpected interruption.






HDB flats will have no value at the end of the 99 year lease

I asked this question in The Wisdom of the Crowd - Is it fair for the HDB flats to be worth nothing at the end of the 99 year lease?

30% of those who responded said - the owners have been misled by the PAP leaders into investing a large sum of money in a HDB flat that will have no value eventually.

25% said - this is what a leasehold is. The owner must accept this legal fact.

24% said - we should vote a new government to find a solution.

21% said - the PAP leaders owe a duty to the HDB owners to preserve the value of their investment.

See the breakdown of the votes in
http://www.wisdomofthecrowd.sg/chart.aspx?ID=588

Blog Archive