Sunday, August 14, 2005

Repair new cars at distributor workshops?

Someone asked me, "Why can't NTUC Income discuss with the distributor workshop to repair new cars at their workshop and protect the warranty? "

My answer is:

- we are prepared to work with the distributor workshop
- we have approached them on many occasions in the past
- some are willing to agree with us on a price that is 150% of our quality workshop
- other distributors insist on their repair charges, ie 250% of our quality workshop.

We suspect that the distributors discriminate against us on their pricing. They are willing to give discounts to their tied up insurer, but not to us.

We suggest that the motorist register with us, and come to us after the first year. You can enjoy a 10% discount on our competitive premiums.
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1 comment:

Tan Kin Lian said...

For cars less than 3 years old, our quality workshop use new genuine parts.

They are able to provide the same quality of repair.

The distributor workshop has a high markup to make excessive profit. We do not wish to pay their exorbitant price.

They also charge high prices for the servicing of the car - and owner have to pay these high price in order to protect the warranty.

We hope that motorists will work with us to bring down the repair cost of the distributor workshop.

If we repair the car, we will take over the warranty (in case the distributor voids it).

August 27, 2005 10:58 PM

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