Friday, April 14, 2023

Wisdom of the Crowd - New Issues

1. Should COE system be maintained?
2. Should land cost be removed for pricing new HDB flats?

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WOTC - Presidential election in Taiwan

 Wisdom of the Crowd: 73% of the respondents said that the people of Taiwan will vote for a Kuomintang candidate (who advocates reunification with China) at the next presidential election

Wednesday, April 12, 2023

WOTC - Treatment in Beijing

 Wisdom of the Crowd: 54% of respondents said that Anwar Ibrahim received better treatment on arrival in Beijing, compared to Lee HL.

Tuesday, April 11, 2023

Wisdom of the Crowd - New Issues

1. Will Donald Trump be found guilty and jailed?
2. Will Donald Trump be the Republican candidate for the 2024 presidential election

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How to solve the HDB problem

 I offer this solution to solve the HDB problem.

WOTC - PM Lee arrive in Beijing

 Wisdom of the Crowd: 80% of the respondents said that the China foreign service did not regard PM Lee as a VIP, so he was taken on arrival into Beijing in a bus.

Monday, April 10, 2023

Wisdom of the Crowd - New Issues

1. Should China retaliate against sanctions imposed by western countries.
2. Was Macron's visit to China a success?
3. Will China be able to help to achieve peace in Ukraine?

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WOTC - Western leaders visit Taiwan

 Wisdom of the Crowd: 54% of the respondents said that China should ignore the visits of western leaders to Taiwan and avoid creating tension with western countries.

Sunday, April 09, 2023

Use Whatsapp Business to provide good customer service

 I shared my positive experience about getting a quote to install invisible grill in my apartment in Forest City.

The website provided a link which allows me to assess the WhatsApp business account of the vendor. I was able to make my enquiry and the vendor replied immediate. We went through a few rounds of conversation.

It was extremely easy for me.

I shared my experience to encourage businesses in Singapore to adopt the same approach to communicate with their customers (for sales enquiries of customer service).

A few people replied that this practice has already been adopted in Singapore and implied rudely that I was outdated. I objected to these rude remarks.

I have contacted many businesses in Singapore on sales quotation and customer service, and my general experience is that these businesses make it difficult for their customers. They followed tiresome protocols. This applies mostly to large companies, but also to small companies as well.

I am sure that some businesses in Singapore do have good practices, but they tend to be an exception.

I shared my view to encourage businesses to adopt practices that are convenient for their customers. The modern platforms, such as Whatsapp Business, provide this facility for businesses to use.

Tan Kin Lian

WOTC - South China Sea

 Wisdom of the Crowd: 67% of the respondents said that China should retain its claim over the South China Sea and negotiate with the neighboring countries.

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