Wednesday, May 19, 2010

Calling SIA Call Center

I called the SIA Call Center to enquire about my Krisflyer points. The experience with the call center was quite satisfactory. The waiting time was short. The automated messages was still frustrating, but not as bad as other large organisations.

However, the experience with the Krisflyer website was quite bad. Read this report.

Tan Kin Lian

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