Monday, February 18, 2013

Suggestions to improve the bus service



13 February 2013

Editor, Voices
Today Paper

To solve the over-crowding on the MRT trains, it is important
to make it convenient for commuters to take buses.

I suggest the following steps be taken by the Land Transport 
Authority together with the bus operators:

1. Educate the public about how to find the convenient bus
services, using the websites and mobile apps

2. Allow commuters to know the arrival time of the buses, using
the mobile apps. This information is available for SBS buses, but
is not provided for SMRT buses.

3. Display the sequential stop number in the bus, so that 
commuters will know when to alight from the bus, without having 
to look outside for landmarks.

I have taken the bus regularly and know the importance of 
providing useful information to encourage commuters to try this
option.

My suggestions are can be implemented easily, at low cost and quite
quickly. I urge the Land Transport Authority to be proactive in improving our 
bus service. 

Tan Kin Lian

1 comment:

C+ said...

The 3rd suggestin is essential and it has been practised in many cities. In Barcelona, the bus also display other bus service no when the bus reaching the particular bus stop, so that commuters know that other bus service no. available at the next bus stop. convenient for those who wish to transfer (esp during night time) other bus without looking outside.

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