Sunday, December 31, 2017

Customer engagement officer will not help

I asked this question in The Wisdom of the Crowd - Will the chief commuter engagement officer help to improve the performance of SMRT?

43% of the people who voted said that this is an attempt to deflect the public from the real issue. 41% said that SMRT faced an engineering problem which cannot be solved by commuter communication. The total of negative votes is 84%.

The remaining 16% said that this move is helpful.

You can view the breakdown of the votes in
http://www.wisdomofthecrowd.sg/chart.aspx?ID=429

1 comment:

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