Tuesday, September 03, 2019

Respond promptly to enquiries

When I make an enquiry with Alibaba, I get a sales rep replying to me within a few hours.

I do not have to wait 4 days for a reply - which by the way is the standard operating procedure in Singapore.

I hope that you now know why Singapore is going down the drain. It follows bad practices and do not care about the customer or the citizens.


This bad practice comes from the very top in government. It is combined with inefficiency and wastefulness.

Ministers, are you listening? Wake up!

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