Friday, February 25, 2022

WOTC - MRT should be wheelchair friendly

 Wisdom of the Crowd: 75% of the respondents said that the MRT system must be made wheelchair friendly. They do not mind having to pay higher fares to achieve this goal.


https://tklcloud.com/Crowd2/chart3.aspx?id=2540

3 comments:

Anonymous said...

Then again, how many policies are friendly?

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Anonymous said...

What a widow in her 70s was put through by a robotic and unsympathetic system?

My father died a few months back. I tried helping my mother in transferring the helper to her

name, but I was unable to do so on the website. I took a day off from work to visit MOM at

Havelock Road with my mother, but was redirected to Bendemeer Road.

After 7 days, she received a reply at midnight that her application was unsuccessful, with

a tick in a box that she did not accompany her bank account during her application. Huh

did we know? She was asked to appeal. She slept with her phone beside her. At midnight

she got woken up by a buzz on her phone ( she hasn't been sleeping well on the bed, which

had been empty since my father passed away). Half asleep she called me up at midnight that

her application was rejected and she forwarded me the mail from MOM, asking for help to

write an appeal. She is now living alone with the helper. The agent fees for doing

the transfer was going to be $850 excluding GST. After going back to my parent's place

and read what all the rejection was, I sent her bank accounts with the appeal.


All they could have done was ask if she would send her bank accounts without sending her

all the bullshit about rejection and appeal. This elderly lady had just cremated her

husband of 47 years.

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