Friday, September 22, 2017

Wisdom of the Crowd - new issues

Here are the new issues for you to vote in The Wisdom of the Crowd. You will get a prize for voting.

a) What is your view about the future relations after PM Lee's visit to China?
b) Who do you prefer to be the next prime minister of Singapore?

You can vote in
www.wisdomofthecrowd.sg

Thursday, September 21, 2017

Wisdom of the Crowd - new issues for voting

Here are the new issues for voting in The Wisdom of the Crowd.

a) Will Temasek Holdings get a good return in its investment in Grab?
b) Will President Trump attack North Korea in the near future?

Give your vote in
www.wisdomofthecrowd.sg

Disruption to the taxi business

Comfort Delgro is suffering a severe drop in business due to severe competition from Grab.

Grab is causing a big disruption to the market through its aggressive promotions. They are offering a discount of $4 or $5 for each ride.

Some passengers taking short rides virtually get the ride free or pays only $1 or less.

The generous promotion by Grab must be costing several tens or hundreds of million dollars. I beleive that this latest round of promotion was made possible by generous funding from Temasek Holdings.

I wonder if it was wise for Temasek Holdings to make this investment. Will they get back their return?




Wednesday, September 20, 2017

Wisdom of the Crowd - new issues

Here are the new issues for voting in the Wisdom of the Crowd

a) Should President Halimah continue to stay in her HDB flat in Yishun?
b) Should PM Lee make the remark that One Belt One Road will bring China closer to the world?

Give your vote and win a prize in www.wisdomofthecrowd.sg




Should bike sharing be encouraged?

53% of the people voting in The Wisdom of the Crowd agreed as it is a useful form of transport for the last mile. The remaining 47% disagreed for three reasons.

Find out the detailed breakdown in
http://www.wisdomofthecrowd.sg/chart.aspx?ID=267

What is your reaction to the compensation paid to 300 agents to move to a new company?

A large majority of the Crowd said that the compensation must affect the return of the policyholders of the paying company.

See a breakdown of the votes in
http://www.wisdomofthecrowd.sg/chart.aspx?ID=269

How do you see the recent hurricanes in America?

46% of the Crowd said that it is caused by climate change. Action should be taken to reverse the effect of climate change.

32% said that it is quite normal and that we will get hurricane from time to time.

See a breakdown of the views in
http://www.wisdomofthecrowd.sg/chart.aspx?ID=272




How will North Korea respond to the latest economic sanctions?


53% of the Crowd said that North Korea will not care about the sanctions and will continue to develop their nuclear weapons.

You can see a breakdown of the views in
http://www.wisdomofthecrowd.sg/chart.aspx?ID=271




Monday, September 18, 2017

Competition between Grab and Uber

I posed this quetion in The Wisdom of the Crowd

Is the competition between Grab and Uber good for consumers? (37 Votes )

The majority said that this competition is not good for the long run.

View the breakdown of the votes at
http://wisdomofthecrowd.sg/chart.aspx?ID=265

Tension in the Korean peninsula

I asked this question a week ago before I depart for a holiday in Korea.

Do you expect any serious problems to crop up in the Korean peninsular within the next few weeks? (38 Votes )

68% said "no". They are right.

View the detailed breakdown in
http://wisdomofthecrowd.sg/chart.aspx?ID=268

Wisdom of the Crowd - new issues concerning Marsiling Yew Tee GRC

Here are the new issues for you to vote:

a) Should PM Lee call a by-election in Marsiling Yew Tee to find a replacement for Halimah Yacob?
b) Will PM Lee call a by-election in Marsiling Yew Tee GRC to fill the vacancy created by Halimah Yacob?

Vote in
www.wisdomofthecrowd.sg

Friday, September 15, 2017

Wisdom of the Crowd - new issues


Here are the new issues for you to vote in The Wisdom of the Crowd.

a) Should President Halimah continue to stay in her Yishun HDB flat?

b) Will the ordinary Singaporeans eventually accept and support Halimah Yacob as the Elected President?

Give your vote in
www.wisdomofthecrowd.sg

What is the reason for the merger of IE Singapore and Spring Singapore?

53% of the people voting in The Wisdom of the Crowd said that people are confused with two agencies doing similar activities.

What are the other reasons?

Find out more at
http://wisdomofthecrowd.sg/chart.aspx?ID=262

Why did PM Lee choose Tan Chuan Jin to be Speaker of Parliament?

52% of the people voting in The Wisdom of the Crowd said that PM Lee wants to demote Tan Chuan Jin.

The other 48% gave other reasons.

Find out the details in
http://wisdomofthecrowd.sg/chart.aspx?ID=261

Who does North Korea wants to develop nuclear weapons?


68% of the people voting in The Wisdom of The Crowd said that North Korea needs nuclear weapons as a deterrent from being attacked by America. Although they may not reach America directly, they can attack America's allies in Asia.

Find out the breakdown of the votes in
http://wisdomofthecrowd.sg/chart.aspx?ID=264

Good relations between Singapore and Indonesia

Who should get credit for the good relations between Singapore and Indonesia?

43% of the Crowd said Lee Kuan Yew and Suharto. 30% said the ordinary people of both countries?

How many percent said Lee Hsien Loong and Joko Widodo?

Find out at
http://wisdomofthecrowd.sg/chart.aspx?ID=263

Wednesday, September 13, 2017

Should a party be given a two third majority in Parliament?

Should a political party be given a two third majority in Parliament? (42 Votes )

PM Najib of Malaysia has asked voters to give his coalition a two third majority in Parliament. The same question can be applied to Singapore.

53% said "no" because it is dangerous to give so much power to a political party.

17% said "no". If they wish to make a major change, they should convince the elected MPs from several parties.

You can view the chart and other choices in
http://www.wisdomofthecrowd.sg/chart.aspx?ID=260




Should a household be allowed to share foreign maid

Should household be allowed to share foreign maids?

42% said "no" because it can be abused. 27% said "yes" but they have to apply for special permission from MOM.

Click here to view the full results.
http://www.wisdomofthecrowd.sg/chart.aspx?ID=259

Tuesday, September 12, 2017

Current fee structure favor cash payments

Consumers prefer cash .... of course. They can withdraw cash from ATM without any charge.

Vendors also prefer cash, because they do not have to incur any fee for banking in the cash. They do not realize that there is a high cost of their employee's time taken to collect cash from customers and give change and count the cash at the end of the day and when banking in the cash. The bank does not charge a fee.

The helper may be an unpaid family member, so the cost of the time spent is not counted.

This is why cash continues to be popular, even though it takes time that can be quite costly, when it is properly costed.

Vendors do not like credit card payments. They have to install a device and a connection to the bank or credit card operator. In many cases, they need several devices and connections.

The bank also charge a heavy fee, say 3%, for credit card payment.

If cash continues to be free and card payments are charged and cost has to be incurred for installing devices and connections, simple common sense says that cash will continue to be the preferred mode.

This can only change if the fee structure is changed to make it cheaper and more convenient to use cashless payments.

Wisdom of the Crowd - new issues

Here are the new issues for voting.

a) How do you see the recent hurricanes in America?
b) How will North Korea respond to the latest economic sanctions?

Give your vote in
www.wisdomofthecrowd.sg

Travel to South Korea

I am visiting South Korea for a holiday for the next 10 days. I asked if it is safe to be there at this time, when there is tension between North Korea and America.

This is what the Crowd thinks.

36% said that there is no travel advisory against visiting South Korea, so it is all right to travel there.

34% said that it should be quite safe to be in South Korea. Nothing will happen in spite of the rhetoric.

Only 13% said that it is better to cancel the trip and pay the penalty.

Find out the other responses in this chart.
http://www.wisdomofthecrowd.sg/chart.aspx?ID=258

Target to reduce workplace fatality rate

A week ago, PM Lee set a target to reduce workplace fatality rate to a certain figure by 2020.

What do the Crowd think about this target?

33% said that the target is too far away. He should set an achievable target for 3 to 5 years time. We are not waiting another 13 years to see if the target is achieved.

30% said that PM Lee is not in touch with the real problems.

Find out about the other responses in this chart.
http://www.wisdomofthecrowd.sg/chart.aspx?ID=257




Monday, September 11, 2017

9/11 all over again

On Sept 11, 2001, two planes under the control of terrorists destroyed the World Trade Center in New York.

It was an shocking and unpredented attack on western civilisation and the champion of the democratic and free world. (That was what most people perceive America at that time).

Sixteen years later, on the same day and month of Sept 11, in a small red dot at the other side of the world, there was another disaster for the democratic system.

In that dot, a committee had decided that only one person in a country of several millions of well qualified and highly educated people, is eligible to be a candidate for the office of elected president.

A somewhat unpopular person will become the "elected" president through a walkover.

This is a mockery. For decades, the totalitarian countries were at least able to put up several candidates, approved by the establishment, to be elected by the people. Why can't this little red dot?








Wisdom of the Crowd - new issues

Here are the new issues for voting.

a) How do you feel that the Elected President is elected without a contest
b) What is your reaction to the compensation paid to 300 agents to move to a new company?

Give our vote in
www.wisdomofthecrowd.sg

Difficult to submit an online form

I wish to contact a large organization X this morning. I went to their website and saw their Contact Us page.

There was a form to enter the Salutation, First Name, Last Name, Type of service, Sub-Type of Service, Company Name and a Comment.

After submitting the form, I got a message that there were invalid data in the Comment field.

I could not find another invalid data. I cleared off the spaces, in case there were hidden characters. I got the "invalid character" message again.

I remove the message and submitted the form. I got a new message that there was an "invalid file type". I did not submit any file.

I tried again, using another type, and subtype. I got the same message.

I must have tried about 10 times before I gave up. There was no other way to contact X online. During the attempt, I must have cleared their captcha many times.

I have a number to call them, but I did not try it, as it is likely to give me to a tiresome call center.

I search X facebook page and sent a message to them.
Nobody contacted me for 4 hours.

X is an organization that deal with many merchants and customers. I find it strange that their Contact Us page is not working and that nobody brough it up.







Surely their staff should have noticed that they were not getting any forms submitted through that page for a long time?

Should a minimum wage be introduced in Singapore?

40% said the minimum wage should apply only to local workers and not foreigners. 35% said we should have a minimum wage of $8 an hour. The remaining 25% prefer the current workfare system to continue.

More details can be viewed at
http://www.wisdomofthecrowd.sg/chart.aspx?ID=256

Should reservist training be stopped?



34% of the respondents said that it should be continued to ensure that our reservists remain fit and combat ready. A equal number said that it should be continued for only 5 years.

View the details of all the options here.
http://www.wisdomofthecrowd.sg/chart.aspx?ID=255

A large number of the people voting are probably not reservists and are not personally affected by the disruption to their family and working life by the reservist training.




Sunday, September 10, 2017

Ex-employer gives bad reference

Dear Mr Tan

I am writing to you to seek your advice on workplace bullying, as well as on bad and false references provided by an ex-employer.

I was employed with under an organization for one year. I resigned as I was being pressurised by my superiors to quit as they claimed that it was due to my “bad performance”.

Recently, I have lost a potential job offer from a stat board possibly due to a bad reference from the organization (I have already passed all their interviews and went for the medical checkup).

When I checked with the stat board, they claimed that they cannot reveal who and what was said to them, "in order to be fair to the ex-employers".

I have submitted my case to MOM but progress is very slow, hardly moving.

How can I stop my ex-employer from damaging my future career prospects?

REPLY
Here are some possible avenues.

a) See your MP. Let him know the problem faced by his citizens.
b) See NTUC - but only if you were a union member.
c) Pursue MOM - it is their duty.
d) Tell your story to The Online Citizen. If you are keen, I can introduce you to the editor.
e) I can post your story in my Facebook (but remove your name). I can then pass it to The Online Citizen.
f) Forget about working in the public sector or in the big company. They check reference and you can never convince the HR manager (of your next employer) on your side of the story. They won't take the risk of employing you.
g) Work for a SME or be a Grab or Uber driver.

Trust your judgement and common sense

I posted a question, "is it safe to be in South Korea over the next two weeks"? I get response from nearly 1 dozen people.

I describe their remarks as "the wisdom of the crowd". There are ordinary people giving their opinion on an issue based on the information that they have. They do not claim to be experts. They are happy to give their honest opinion.

So far, the crowd said, "don't worry, war will not break out over the next two weeks".

I do not expect anyone to give me any guarantee, so they do not have to worry about legal liability.

We need to go back to the times when people can trust their judgment and common sense.

Agree?

What is real news and fake news?

I want to talk about real new and fake news.

Long ago, most people trusted the mainstream media. They took care to verify the facts and to present an objective view. The government also acted as the gatekeeper and ensured that the media presented the news accurately and fairly.

They also trusted the government agencies. For example, a government agency is responsible to approve medications to be sold over the counter to the public. The agency tested the medications and made sure that the approved medications are safe and effective.

During the past two decades, the agencies did not carry out their work with integrity. We now learned that the FDA in America were indirectly financed by the drug companies in some ways or another. People started to doubt if some of the decisions of the FDA were impartial or were influenced by financial considerations.

The same doubts were raised about the integrity of the politicians in America. Did they vote on legislations according to what is in the best interest of their voters, or in the interest of the people who gave financial donations to their expensive election campaigns. It was clear that most of them voted according to the wishes of their donors.

The same doubts can be raised about the corporate news media in America. Did they present and slant the news in favour of their corporate owners and advertisers?

These problems in America were and are very serious. It had led to a low level of trust in the government and its institutions.

Coming back to Singapore, we faced similar challenges.

Many people questioned the integrity and impartiality of our mainstream media.

Did they bring out the news fairly and impartially or did they slanted the news to be in favor of the government? Many people now doubt the impartiality of the news from the mainstream media, due to the polticial influence and self censorship.

Many people also questioned the decisions taken by the government in passing laws.

Were the laws passed for the best interest of the people or to preserve and protect the party in power? Are the real issues faced by the people being identified and addressed? Did they government ignored these issues in their quest to remain in power?

The government now wants to pass legislation to curb fake news. Who decides what is real and what is fake? Who decides what are facts and what are opinions? Is this legislation a further attempt to curb the free flow of information, so that only the "real news", as decided by the government, gets disseminated to the public?

I do not know how to address this question. It is now quite difficult to determine what is real and what is not. It is easy to be influenced by experts who might be giving slanted views, due to financial or political influence.

My approach is to treat all news with a source of scepticism. I rely on my common sense to tell me if the news is reliable or not. Do you agree with this approach?


Tan Kin Lian



Wisdom of the Crowd - new issues

Here are the new issues for voting today.

a) Do you expect any serious problems to crop up in the Korean peninsular within the next few weeks?
b) Should bike sharing be encouraged?

Submit your vote and win a prize in
www.wisdomofthecrowd.sg




Was Justinian Tan treated promptly in the JB hospital?

Justinian Tan was badly injured in a motor accident in Johor Bahru. His friend said that the ambulance arrived late and the hospital demanded a deposit before treating him. He died due to the injuries.

The Malaysian Ministry of Health disputed the report of the friend.

Which side do you believe in?

Here are the views of the people voting in The Wisdom of the Crowd. The results are somewhat surprising.
http://www.wisdomofthecrowd.sg/chart.aspx?ID=254

Did President Tony Tan carried out his duties well?

Dr Tony Tan completed a term of 6 years as Elected President of Singapore?

Did he carried out his duties satisfactorily?

12% of the people voting in The Wisdom of the Crowd said that he carried out his duties with dignity and diligence.

The remaining 88% were dissatisfied. What were their reasons?

You can find out here.
http://www.wisdomofthecrowd.sg/chart.aspx?ID=253




You can get a new prize by submitting your votes

Submit your vote on the performance of the agencies and ministers and win a prize IMMEDIATELY.

A new prize is now provided - Tangram 240. This book contains 240 tangram shapes, with the solutions. Mind boggling and loads of fun. Train your mind to be analytical and develop the skill to solve a problem.

http://www.wisdomofthecrowd.sg/login2.aspx?ReturnURL=mperf

Performance score of agencies and ministers

This chart shows the performance of the agencies and ministers. The score is computed from one week to the next.

On average, the score for each agency or minister is computed from the votes of 205 voters. The results are quite reliable.

Although there is some bias in the profile of the voters, which tends to be more anti-establishment, the bias does NOT affect the relative score of the agencies or ministers or the trend over time.

http://www.wisdomofthecrowd.sg/ChartJS.aspx?Section=Agency

Videos on financial planning and insurance

I have created these short videos on financial planning and insurance. They are relevant to consumers in Singapore and are well received.

Each video takes about 5 to 10 minutes and brings out the essential points that a lay person can understand.

You can watch the videos at
http://www.tankinlian.com/video.aspx

Saturday, September 09, 2017

Wisdom of the crowd - prizes

There are two new issues for voting today.

a) Are we having too many bike sharing operators?
b) Is the competition between Grab and Uber good for consumers?

You can win these prizes by voting on the current issues in the website:
http://www.wisdomofthecrowd.sg/page/115

You can vote here:
http://www.wisdomofthecrowd.sg/home.aspx

A bad sign for the economy - too many Uber and Grab drivers

Many graduates and PMETs are now working as Uber and Grab drivers.

55% of the people voting in The Wisdom of the Crowd says that it reflects an economy in bad shape. Another 32% said that these people should be more productively employed in other jobs.

http://www.wisdomofthecrowd.sg/chart.aspx?ID=252

Clearly, the general public is worried about this trend. It is reflected in their votes.




Singapore should discontine the useless immigration card

Should Singapore discontinue the immigration card that visitors are required to fill up before they enter the country?

85% of the people voting in The Wisdom of the Crowd agreed that this should be discontinued.

They pointed out that many countries have already discontinue this card and that all required information abotu the visitors are already available as the immigration officer had scanned the passport of the visitors.

http://www.wisdomofthecrowd.sg/chart.aspx?ID=251

I find it quite troublesome to complete an immigration card or form when I visit some countries. The form is badly designed and asked for information that is quite troublesome for the vistor to complete.

I consider the form to be useless and troublesome.

I find it a pleasure to visit Malaysia and Indonesia, as they discontinued the immigration card a few years ago.

I am surprised that Singpore is so backward that we required a visitor to complete the card to enter Singapore.

My personal view on the "demotion" of Tan Chuan Jin

Someone asked for my views about the apparent demotion of Tan Chuan Jin (TCJ) from minister to speaker of Parliament.

I do not know TCJ personally. From the views that I read in the internet, he seemed to be someone who is willing to speak his mind, which in his case is writing in his Facebook. He seemed to be well liked by the staff in his ministry as they gave him an unusual farewell by participating in a 6 km run with him.

A commentator wrote an article that seemed to criticize him for doing little to address the challenges faced by his ministry of social and family development.

My own observation was that he did not do much to address the challenges faced in his previous post as minister of manpower.

To be fair to TCJ, I would say that the statement of "did not do much" applies to most of the ministers in LHL's cabinet.

The challenges faced by the people are daunting. Most of the ministers did not seem to understand the real problems, let alone finding the solutions to these problems.

We are all aware about the problems faced in public transport, health, employment, security of jobs, over-population, slowing economy and high cost of living.

Most of the ministers in charge of these areas appear to be in hiding.

My friend told me that TCJ is a minister that does not appear to be "smart", compared to some other ministers.  The friend had met these ministers personally.

I find this comment to be irrelevant. Being "smart" is not the solution to our problems. I have no doubt that the prime minister (LHL) is one of the smartest persons in Singapore. However, he seemed to have made a mess of things during the past decade when he was the prime minister.

I consider the quality of humility to be as important, or perhaps more important than being smart.

A leader should be humble in knowing that he (or she) does cannot find the answers to many difficult problems by himself. He needs to listen to the views of other people, to the real experts in the field, to the staff working for him (who have to face the problems everyday) and to the public who feels the impact of these problems which are caused by his policies.

After getting the inputs, the leader should be "smart" enough to know which are relevant and which are not.

To find the solution to the problems, after they have been identified, the leader needs to know if similar problems have been faced by other countries and cities and how they went about addressing these problems. The leaders needs to be humble to learn from the experience of other countries and "smart" enough to know if the solutions could work in Singapore.

There are a few occasions where challenges faced in Singapore are really unique, and the experience of other countries are not likely to be relevant.

The leader then has to find the solution by trial and error, or what is described as "prototyping" in engineering. This approach requires an open approach, to be willing to tell the public about the uncertainty and to share the results of each trial and to hear inputs from the stakeholders.

On the important quality of being "humble", I have to declare that most, if not all, of the ministers in LHL's cabinet failed miserably. The best word to describe their attitude is "arrogance". They do not seek to hear the inputs of other people who are familiar with the issues. In fact, they ignore these inputs. They seem to think that they alone know the solutions.

I suspect that they get this attitude from observing the behavior of LHL himself. To be fair to LHL, perhaps their behavior comes from our education system which encouraged the elitist behavior.

Coming back to TCJ, I think he is unfortunate to be singled out for a weakness that seemed to be shared by most ministers. In fact, TCJ probably has a larger share of the quality of humility that is essential for success.

I hope that he will have the chance in the future to prove that humility and smartness are essential for our future success. I wish all the best to TCJ.

Friday, September 08, 2017

Dedicated zones for shared bikes

Shared bikes should be parked within designated areas.
http://www.channelnewsasia.com/…/new-rules-soon-to-tackle-i…

This is a good move. The users can be fined for parking outside the designated areas.

I am disappointed to read that the shared biked operators work with the "PAP town councils". Why can't they work with ALL town councils?

When will the PAP wake up and know that this kind of news make many people disgusted.

What have the citizens done?

Rachel Ash commented on an article that claimed Tan Chuan Jin did not do much as minister for social and family services.

Mr Tan. In my humble opinion: it is not what has TCJ done or not done; the real question should be - what have citizens of Singapore done?

Directly or indirectly, these are exactly the ministers that the citizens had been screaming out beating their chest to have including our soon to be Indian President Halimah.

Many who had felt sorry for the sorry state we are in, many of them had given on the these same citizens who complains so much but keep wanting more of the same.

What is the point of these senseless complains?

At the next generatl election, we are going to still see close to 60 to 70 odd % winning by the ruling party again.

Many who are financially independent had given up, and just watching the show at the sideline. Not that they are insensitve to the needs of their fellow citizens but they got stabbed by the same people whom they are helping.

With each passing election, even if the opposition wins a GRC or SMC, their lives would be a struggle just to run the day to day upkeep.

There will be hoops and loops to jump with traps that will shorten their political life.

Look at WP, not long more before they get hammered into nothingness. Many of these crying out citizens .... claim this time would be different ..... yah yah we heard before .......

Majullah PAP.




Fast Forward bus service - make it work!

About ten years ago, I wrote an article about public transport. It was printed in the Straits Times.

One suggestion was to run buses with limited stops and to serve the intermediate stops with a feeder service. This will cut down the time for a bus journey.

I did not get any response from the Land Transport Authority. Nobody bothered to engage me.

I recently found that this idea was implemented under the "Fast Forward" service by SBS.

Quote
Fast Forward, via a combination of having fewer stops and flexible routing in non-stop sectors to avoid traffic congestion allows the service to deliver travel time savings of up to 20%. Operating only during the morning and evening peak hours to meet our commuter's needs for faster and more comfortable travel from home to work and vice versa. There are eight Fast Forward services in operation today (10e, 14e, 30e, 74e, 89e, 151e, 174e, 196e).
Unquote.

I did not hear any publicity about this service. It is now applied only to a few stops.

I suspect that this concept did not take off. Why?

I did some research and was horrified to learn that the fare for the Fast Foreward service is about 70% higher than the normal fare. This is shown in the fare table at the bus stop.

The reason for the higher fare is that there is less demand for this service. This is ridiculous.

There is less demand because you are charging a higher fare, and you are not publicising the service. Right?

I can say, with great disappointment, that this is the quality of the planning under LHL's government. Why did he put in place people who think in this manner? Why did this people not have a public discussion on this matter?

I still think that this concept will work, if it is publicised and the normal fare is charged.

Let me explain how this will work.

I take bus 163 to work. Suppose they convert it to a limited stop service numbered 163e that stops at the major stops, which are identified with a special pole.

If the bus stop near my home is not a major stop, I will take a feeder service a few stops to the next major stop. I will then catch 163e to my office.

If my office is not a major stop, I will get off the bus at a major stop before that and change to a feeder service.

Changing buses is quite easy. I do it quite often. I get off the bus and wait for the next bus at the same stop. The waiting time should be quite short for a feeder service. I am referring to a new system of feeder service that serves the intermediate stops. It should arrive within two or three minutes.

Under this Fast Forward service, the journey time should reduce by 20%, even allowing changing to feeder services. There is a big saving in time when the FF bus does not have to stop at the intermediate stops.

I hope that the Land Transport Authority take up this suggestion and contact me for a discussion0

.

Wisdom of the crowd - results

Here are the results of voting in The Wisdom of the Crowd

a) Did Singapore perform well in the South East Asia Games 2017? (59 Votes )

64% said "yes". 19% said "yes, but we could have done better".

More details at:
http://tklcloud.com/Colsale2/viewpdf.ashx?Code=782768

b) What is your view about the campaign slogan, "Do good, do together" (61 Votes )

48% said "it is awful". 30% said "it sound odd".

More details at:
http://www.wisdomofthecrowd.sg/chart.aspx?ID=249




Thursday, September 07, 2017

Wisdom of the Crowd - new issues

Here are the new issues for voting.

a) Who does North Korea need to develop nuclear weapons?
b) Who should get the credit for the good relations between Singapore and Indonesia?

Give your vote in
www.wisdomofthecrowd.sg




Collective sale of Thomson View

The tall white building at the center of the picture is the tower block of Thomson View condominium. I lived in the townhouse in 1983 to 1996. I am now the chairman of the collective sale committee. If the collective or enbloc sale is successful, you will not see this tower block in 2 years time.

It is difficult to be the chairman of the sale committee. The committee has to deal with supporting and objecting owners, including a few who were unrealistic and demanding and made life difficult for the committee.

Most owners do not want to be in the sale committee, less so to take the duty of the chairman. It is a lot of hard work. As I run my own business, I can afford to spend the time to handle the role, which is mainly coordination with the committee, marketing agent, lawyer, managing agent and the individual owners.

I was also fortunate to have the support of my committee members. The members chipped in and do their share, even though they have to do a full time job.

I will not say that it is a thankless task, because many owners had sent email to thank me for taking the lead in this effort.




Why I bought an apartment in Forest City

Dear Mr. Tan
I read that you bought an apartment in Forest City. I also heard from my friends that more than 100,000 units will be built there and it will be difficult to find a tenant or to sell it in the market later on, due to the massive supply. Why did you choose to invest there? How are you going to pay the loan to buy the property?

Reply
I agree that it is not a good choice for an investment, at least for the short term. I plan to hold it for the long term as a holiday place for my children and grand children. It is only 10 minutes from the second link and provides a totally different environment.

It is build as a modern smart city. Among others, it has an innovative transport concept. The plants in the buildings will act like a forest to provide oxygen and remove the carbon dioxide.  The concept is totally different from any other city on the planet now. I am buying for the future.

I am paying for the apartment upfront to enjoy a 15% discount. You can see from the progress videos that the apartments are being built very fast, so the risk of default can be ignored.

It is a freehold apartment. The price is about 25% of the price for similar 99 year property in Singapore.

In my view, this property is suitable for people with spare cash, especially those who have sold their property for a handsome sum in an enbloc sale recently. You can invest some of your gains in Forest City.

You can watch the videos of Forest City on Youtube. If you are keen to visit the place, and even to have a complimentary one night stay at the 5 stay hotel, send an email to kinlian@gmail.com. I will ask the marketing executive at Forest City to arrange your stay.

She had arranged a stay for me last month, and that led me to buy the apartment.








Wisdom of the Crowd - results

Here are the results of the voting in The Wisdom of the Crowd.

a) What is the impact of National Service on Singapore males? (54 Votes )

44% said that it is harmful for their study and career. 31% said that it is useful but should be shortened.

View the details in
http://www.wisdomofthecrowd.sg/chart.aspx?ID=246


b) Is it wise to hold the second industry briefing on the High Speed Rail in London? (51 Votes )

51% said that it should be held in Kuala Lumpur as the first briefing was held in Singapore. 26% said that it should be held in another Asian city as the likely bidders are from Asia.

View the details in
http://www.wisdomofthecrowd.sg/chart.aspx?ID=247

Wednesday, September 06, 2017

A distorted headline can create a wrong impression

Someone sent me an email. He expressed the view that Salleh Marican and Farid Khan are more suitable for the role of Elected President due to their business experience and asked for my comment.

I replied to his view in my Facebook page. I expressed my view that Halimah Yacob does not appear to have the financial knowledge and experience required for the responsibility of looking after our reserves.

A website put the headline that "Tan Kin Lian, ex-CEO of NTUC Income, said that Halimah Yacob had poor financial knowledge".

This headline was a distortion of my view. I do not know the level of Halimah's financial knowledge. Most likely, she has the financial knowledge of well informed people.

I was referring to a higher standard of financial knowledge that is needed to "look after our reserves". Most people do not have high level of knowledge. That is why the constitution required a candidate from the private sector to be the top person in running a company with $500 million in share capital.

This is an example of how a headline can distort the actual meaning intended by a person and can create a wrong impression.

I wrote to give my feedback to the administrator of the website. They have removed my article. But the damage had already been done, as their distorted headline and photo had been circulated to large numbers of people.

A reflection of weak leadership within LHL's government?

IE Singapore and Spring Singapore will be merged to drive the globalisation effort.

I speculate that they were carrying out similar duties and this merger is to remove the duplication and overlap.

Anyway, it probably reflects a bad state of affairs in Singapore - where different agencies protect their own turf and build their empires.

This problem is quite widespread throughout the government, and is not confined only to these two agencies.

It is a reflection of a weak leadership within LHL's government.

http://www.todayonline.com/singapore/ie-spore-spring-merge-new-agency-960-staff-affected-no-retrenchments-expected?cid=emarsys-today_TODAY%27s+morning+briefing+for+Sept+6%2C+2017+%28ACTIVE%29_newsletter_06092017_today

Wisdom of the Crowd - new issues

Here are the new issues for voting in the Wisdom of the Crowd.

a) What is the reason for the merger of IE Singapore and Spring?
b) Why did PM choose Tan Chuan Jin to be Speaker of Parliament?

Vote in
www.wisdomofthecrowd.sg

Tuesday, September 05, 2017

Foreigners are less keen to be permanent residents of Singapore

It seems that foreigners are less keen to become permanent residents of Singapore now. I also read that many people are giving up their permanent residency to return to their own home country or to work in other countries.

The government has to take special steps to promote PR in Singapore.
https://www.applyprsingapore.com/eligibility

Permanent residents do not need to do national service. if they are still not interested to be a PR of Singapore, what does this mean for our local males who are compelled by law to serve two years of full time national service and ten years (or maybe longer) of reservist duties?

Is the burden for our local males too heavy? What benefit do they really get to be citizens? A chance to vote? What for - the elected president has become a farce. Even the general election is not really that free or fair.

It is time for our government to realize the harm that they are causing to our local males. It is time for them to reduce the burden and give them a chance to compete in a challenging environment.

Lee HL does not know how his policies impact the ordinary people in a harmful way. It is time for him to wake up. Or for his elites to whisper the truth to him.

Wisdom of the Crowd - new issues

Here are the new issues for voting.

a) Should a political party be given a two third majority in Parliament?
b) Should household be allowed to share foreign maids?

Vote in
www.wisdomofthecrowd.sg

Wisdom of the Crowd - results

Here are the results of the voting.


a) Is climate change causing severe weather conditions that cause damage around the world? (51 Votes )

47% said that climate change is responsible for the severe weather. 33% observed that the weather is more severe but could not attribute it to climate change.

http://www.wisdomofthecrowd.sg/chart.aspx?ID=244


b) What is the current salary of the President of Singapore (53 Votes )

45% got the correct answer ($1.5 million) but 50% think that it is $3 million or $4.2 million.

http://www.wisdomofthecrowd.sg/chart.aspx?ID=245

Monday, September 04, 2017

Reduce our cost of doing business

Some people commented that the high cost of doing business in Singapore is due to rental, transport (COE) and water rates, and not due to the processing of payments.

I agree that rental, transport and water are adding to the cost of doing business. They have to be dealt with as well.

The inefficient payment system is also adding to the cost. We hve to deal with this matter as well.

The objectors pointed that vendors do not like cashless payments because it is costly to install payment devices, and to connect them to the banks.

This observation is also true. We have been adopted the wrong approach in the past.

There is a low cost and efficient way to adopt cashless payment. AliPay and Wechat has shown how this can be done, and they have done it successfully in China. We need to wake up and follow them.

Cashless payment the e-wallet way

I have been writing about the inefficiency and high cost of our payment system for more than ten years. I took issue with the high use of cheques and cash in our business transactions.

Finally, PM Lee raised this issue in the National Day Rally. He should have acted much earlier. He must have been asleep all this while.

Still, it is better late than never. Because he raised this issue, the government agencies are moving double quick to implement cashless payments.

It is really worrying that things do not move in Singapore unless the PM says so. How shameful!

We have been trying cashless payments for a long time. We have NETS and POS systems. Vendors find these platforms to be costly to implement. They are reluctant to incur this cost.

Some vendors have to install separate devices to connect to different banks and credit cards. The government tries to introduce an universal terminal, but it still requires separately lines to connect to the different banks. It does not solve the problem or reduce the cost significantly.

A better solution is to have a payment gateway. Each vendor has one device to connect to the gateway. The gateway handles the connection to the different banks.

I hope that the people in charge realize that their solution is not helping to reduce cost much.

Because of the high cost of implementing harware devices and connecting them to the banks, most vendors are reluctant to use cashless payments. But it is the outcome of our bad approach.

We can learn from the experience of China. Their payment using Wechat and Alipay is extremely successful. The vendor does not need to install any hardware device. They accept payments through their smart phones. The customer makes payment using their smart phones.

The two systems are easy to use. Even the elderly people know how to use them. These systems are also cost efficient. The vendors find it convenient to receive payments through the e-wallets. There is a small transaction charge, but it is much cheaper than handling cash.

If we adopt the e-wallet system similar to AliPay or Wechat, it will be well accepted in Singapore. That is the way to go.

Wisdom of the Crowd - new issues

Here are the new issues for voting.

a) Is it safe to be in South Korea in September? I am taking a holiday there. It was arranged a few months ago.

b) What do you think about PM Lee's target to reduce workplace fatality by 2028?

Vote in
www.wisdomofthecrowd.sg

Wisdom of the Crowd - results

Here are the results of the voting.

a) Did Singapore perform well at the South East Asia Games? (48 Votes )

The Crowd is generally happy with the results. 75% give positive comments.
http://www.wisdomofthecrowd.sg/chart.aspx?ID=242

b) Are you disappointed that Today paper has stopped the print edition? (51 Votes )

The views of the Crowd are quite mixed. Some are disappointed that the print edition of Today has stopped. Others said they do not read Today anyway.

http://www.wisdomofthecrowd.sg/chart.aspx?ID=243

Performance of agencies and ministers

The latest performance score of the agencies and ministers and the trends are now ready for your viewing. The newly promoted ministers, i.e. Josephine Teo and Desmond Lee, are getting low scores. This is perhaps due to their low profile. It may take a few weeks for their scores to move up.

http://www.wisdomofthecrowd.sg/ChartJS.aspx

Sunday, September 03, 2017

Helping the elderly to adapt to cashless payments

When I was at Sydney airport, I queued to buy an Opal card for my train fare.

The visitor in front of me, also a Singaporean, did not have a credit card. The Opal counter does not accept cash for the Opal card. They are entirely cashless.

He turned around to ask me - can he give me A$100 and use my credit card to buy his Opal card? I agreed to help.

So, if elderly people cannot top up, they can pass the cash to another person who can take their cash and top up for EZ Link card for them.

But, the elderly person probably has a bank account. If he (or she) can travel, he can also learn how to use the ATM card. it is actually quite easy. He only needs to make the effort.

The process of topping up with an ATM card is quite easy. So, I have to issue here.

There are other processes in Singapore that need to be simplified. For example, the use of SingPass is quite complicated, after they introduce the 2FA and force the password to be changed to a more complicated one.

Wisdom of the Crowd - new issues

Here are the new issues for voting.

a) Should a minimum wage be introduced in Singapore?
b) Should reservist training be stopped?

Vote in
www.wisdomofthecrowd.sg

Saturday, September 02, 2017

Wisdom of the Crowd - new issues

Here are the issues for your voting

a) Did the hospital in Johor Bahru attended promptly to the Justinian Tan who was injured in an accident?

b) Did President Tony Tan performed his duty well during his term of 6 years?

Vote in
www.wisdomofthecrowd.sg

Wisdom of the Crowd - results

Here are the results of the voting in The Wisdom of the Crowd.

a) What is the likely cause of the collision between the US destroyer and the oil tanker? (40 Votes )

75% said it is a human error.
http://www.wisdomofthecrowd.sg/chart.aspx?ID=235

b) Do you agree with the move to cut down sugar in soft drinks? (40 Votes )

50% support this move. The others are somewhat sceptical.
http://www.wisdomofthecrowd.sg/chart.aspx?ID=236

c) Are you willing to use a e-wallet for cashless payments? (39 Votes )

69% are willing to use an e-wallet operated by a start up or a large company. 36% still prefer to pay by cash. The support for AliPay and Wechat Pay is quite low.
http://www.wisdomofthecrowd.sg/chart.aspx?ID=237

Wisdom of the Crowd - results

Here are the results of the voting in Wisdom of the Crowd.

a) Why does PM Lee wear maroon instead of pink shirt at the National Day Rally? (36 Votes )

Be prepared for some humorous answers.
http://www.wisdomofthecrowd.sg/chart.aspx?ID=238

b) Do you prefer PayNow to access your bank account or an e-wallet? (34 Votes )

Clearly the preference is to use an e-wallet than to link directly to the bank account.
http://www.wisdomofthecrowd.sg/chart.aspx?ID=239

c) Do you agree with the explusion of Prof Huang Jing? (30 Votes )
The majority disagree with the expulsion and give their reasons.
http://www.wisdomofthecrowd.sg/chart.aspx?ID=240

Friday, September 01, 2017

Business model for E Wallet

I expect E Wallet to be ready in a few months time, with linkage to the bank account using PayNow gateway (which I hope will be provided by the Association of Banks).

My business and marketing plan is:

a) Give an incentive to agents to sign up 5,000 vendors (i.e food stalls or retailers). The agent gets $25 for each vendor. Budget $150,000, including overheads.

b) Give an incentive to consumers to use E Wallet. They get $10 for spending the first $50. I plan to sign up 25,000. Budget $250,000.

c) The other upfront cost of setting up the operation, including computer system, is $300,000 (say), The total capital is $700,000.

d) The merchant pays 0.5% for each transaction but this is waived for the first 3 months. Average value of transaction is $10. they pay 5 cents. Each vendor handles an average of 50 transactions a day using E Wallet, so their fee is $2.50 per day (after 3 months).

The merchant spends $75 a month on E Wallet. I estimate that the cost of handling cash is 2% of sales, or $150 a month (based on sale of $7,500). So there is a productivity saving for the vendor.

e) The E Wallet company earns a revenue of $2.50 X 5,000 X 30= $375,000 a month. After paying salaries, marketing and other expenses, the margin is 20% (say) or $75,000 a month.

f) The initial investment can be recovered in 1 year. This should be a good business model.

I wonder if the ordinary people are interested to invest in this business? I may set up a social enterprise and allow the vendors and customers to take a share in the business. Just thinking.

Wisdom of the Crowd - new issues

Here are the new issues for voting in the Wisdom of the Crowd.

a) Is it a good sign that graduates and PMETs are being Uber and Grab drivers?
b) Should Singapore discontinue the immigration card for visitors to enter Singapore?

Vote in
www.wisdomofthecrowd.sg

Comedy of the Elected President - act 7 on the way

The Comedy of the Elected President went through six acts. I am now writing act 7. I do not need to imagine what how this comedy can evolve. I just follow what actually happens. Reality can be more bizarre than the imagination, right?
http://www.tankinlian.com/ArticleDisplay.aspx?ID=1296

Make cashless payments voluntary and convenient

Some people are against cashless payment because they think of the 10% of people, who are elderly or poor, that cannot adapt to this method.

This worry is overdone.

We should encourage cashless payment to increase convenience and productivity. But it does not mean that cashless payment will replace the use of cash totally in the food courts and shops.

The food courts and shops can continue to accept cash from customers who cannot use cashless payment. They will make it convenient for customers to adopt cashless payments, if they wish to.

I expect that most customers, who have a smart phone, will opt for cashless payment, similar to AliPay and WeChat Pay in China. They have shown that the change can be made.

Remember, that China used to be 30 years behind Singapore. They are now 5 years ahead of us. If we do not change, they will be 30 years ahead of us in a few years time.

This video shows how E Wallet can be used for cashless payment. It will be free for customers and low cost for vendors, such as hawkers and retailers.

https://www.youtube.com/watch?v=v_27F2mrehM&t=147s

Thursday, August 31, 2017

Wisdom of the Crowd - new issues

You can vote on these new issues

a) What is your view about the campaign slogan, "Do good, do together"
b) Did Singapore perform well in the South East Asia Games 2017?
c) Who will you vote for as President of Singapore

Vote in
www.wisdomofthecrowd.sg

Vote and win a prize

When you submit your votes at The Wisdom of the Crowd, you can win these prizes.
http://www.wisdomofthecrowd.sg/page/115

Voting is easy. For each issue, you are given a few choices. You select the most appropriate choice.

Wisdom of the Crowd - results

Here are the results of the voting.

a) Do you agree with the three long term issues raised by PM Lee at the ND Rally? (41 Votes )

78% voted that they are totally disappointed. PM Lee is distracting them from the real issues of concern.
http://www.wisdomofthecrowd.sg/chart.aspx?ID=233


b) How well did PM Lee perform at the ND Rally? (38 Votes )

63% said they are totally disappointed at his performance. Another 32% said that they are somewhat disappointed.
http://www.wisdomofthecrowd.sg/chart.aspx?ID=234










Wednesday, August 30, 2017

Bus display to show Sequential Stop Number

I went to MacPherson Road and had to take bus 90 to change to 857 at Jalan Toa Payoh.

I was not familar with the road and was unsure which side of the road to take. My friend asked me to take on the same side of the road, but he was not sure.

After a few stops, I was not sure if I was on the right side of the ride. I asked the driver. He could not understand me. He asked if I was going in the direction of Ang Mo Kio. I confirmed. He said it is a few more stops.

Later, I came to the familiar junction. It was all right.

If the bus had displayed the sequential stop number, I would have been more sure.

I wonder when the Land Transport Authority would put in this display?

Wisdom of the Crowd - new issues

Here are the new issues for voting.

a) Is it wise to hold the second industry briefing on the High Speed Rail in London?
b) What is the impact of National Service on Singapore males?

Vote in www.wisdomofthecrowd.sg

Wisdom of the Crowd - results

Here are the results of the voting in The Wisdom of the Crowd.

a) Do you agree with the three long term issues raised by PM Lee at the ND Rally? (41 Votes )

78% said that they are disappointed that PM Lee is distracting us from the issues of real concern.
http://www.wisdomofthecrowd.sg/chart.aspx?ID=233


b) How well did PM Lee perform at the ND Rally? (38 Votes )

63% said that his performance is totally disappointing. 32% said that his performance is disappointing and worse than previous years.
http://www.wisdomofthecrowd.sg/chart.aspx?ID=234

Tuesday, August 29, 2017

Move to cashless system for public transport in2020 or earlier

The authority has planned for public transport fares to be cashless from 2020, i.e. 3 years time.

I conducted a survey at The Wisdom of the Crowd.

Slightly more than 50% said that the operators should continue both options, i.e. cash and cashless, to cater to the elderly and tourists who are not familiar with the cashless system. 36% said that the cash option should be continued in case the cashless system breaks down.

http://www.wisdomofthecrowd.sg/chart.aspx?ID=223

I disagree with these two options. Here are my reasons.

a) The cashless system, i.e. EZ Link, card is easy to use by the elderly and tourists. The staff can guide them. After that, they will get used to it immediately.

I have travelled to several cities as a tourists and adopted their cashless system easily. This is also the experience of most people. If you can travel to another country, you can get used to their cashless system quite easily.

b) The incidence of a cashless fare system breakdown has not occured in several decades in Singapore. Even if it does happen one day, the cash option will not work. Imagine trying to collect cash from 1 million people in a day.


We should move towards the cashless option in 2020 or even earlier.

Will the presidential election be a walkover?

The three candidates for the reserved presidential election are filing their nomination papers. Will there be a contest or a walkover?

The Crowd have voted on this issue a week ago. Here are the results.
http://www.wisdomofthecrowd.sg/chart.aspx?ID=213




Monday, August 28, 2017

Wisdom of the Crowd - Results

Here are the results of the voting.

a) What should Desmond Kuek, CEO of SMRT do, following the frequent breakdowns? (47 Votes )

70% said he should resign. Wow!
http://www.wisdomofthecrowd.sg/chart.aspx?ID=229

b) Is it wise for Li Shengwu to leave Singapore toavoid being detained for the court hearing? (45 Votes )

77% said it is wise for him to leave Singapore for the time being. Wow!
http://www.wisdomofthecrowd.sg/chart.aspx?ID=230

c) How can we help older PMETs to keep their jobs or find new jobs? (44 Votes )

70% said that E-Pass holders should also pay a levy, similar to S Pass and Work Permit holders.
http://www.wisdomofthecrowd.sg/chart.aspx?ID=231

d) If President Trump is impeached, what will he do? (36 Votes )

44% said he will fight the impeachment in the Senate. 30% said he will refuse to testify.
http://www.wisdomofthecrowd.sg/chart.aspx?ID=232






Wisdom of the Crowd - new issues

You can vote on these new issues today.

a) What is the current salary of the President of Singapore
b) Is climate change causing severe weather conditions that cause damage around the world?

Vote in
www.wisdomofthecrowd.sg

Sunday, August 27, 2017

Wisdom of the Crowd - results

Here are the results of the voting on these issues:

a) Will you avoid attending high profile, crowded events, to avoid terrorist attacis?

Most of the respondents say that they will avoid these crowded events.
http://www.wisdomofthecrowd.sg/chart.aspx?ID=227

b) Who is the smartest and most capable minister in Singapore? (52 Votes )

The majority said that they do not like any of the minister. However, you can watch the choice of the remainder.

http://www.wisdomofthecrowd.sg/chart.aspx?ID=228

Wisdom of the Crowd - new issues

Here are the new issues for your voting:

a) Are you disappointed that Today paper has stopped the print edition?
b) Did Singapore perform well at the South East Asia Games?

Vote in
www.wisdomofthecrowd.sg

You will win a prize.

Friday, August 25, 2017

Listen only to elites?

It is astonishing that PM Lee has to hear about the use of mobile payments in China from his minister.

Many people have raised this matter for some time, after visiting china. Even the Straits Times wrote a long article about the widespread use of WeChat Pay and AliPay.

Does the PM pay attention to what the ordinary people say? Does he pay attention to what the newspaper say?

Does he only pay attention when it comes to him from his eltes?

This is rather deplorable. No wonder things are getting from bad to worse in Singapore.




Choosing a the right health insurance policy

I have often been asked by consumers to indicate which is the best health insurance plan to buy.

This question is impossible to answer, without a proper study of the consumer's needs and the willingness to pay the premium. A good policy with better coverage must cost more than one with a modest coverage.

Furthermore, there are more than 50 different types of health insurance plan available in Singapore.

This article explains the problem of trying to find "the best plan". Link.

Some of the policies are ridiculous in offering coverage that is not applicable and denying compensation for coverage for treatment that are needed.

The article was written in the context of Australia but similar problems and issues arise in Singapore.

Read it and understand what these issues are. Be careful about selecting your own policy. You should get the advice of the insurance adviser, but they might be conflicted in giving you the advise, as their commission is based on the premium that you have to pay.

Many different types of health insurance policies are confusing

The head of the Australian Medical Association (AMA) has railed out against the numerous health insurance policies being sold in the country.

"There is a bewildering number of policies, and it worries us that this might be quite deliberate," said AMA President Michael Gannon in a speech to the National Press Club earlier this week. “The truth is there are literally thousands and thousands of different types of policies."

http://www.fisca.sg/ArticleDisplay.aspx?ID=508&Name=Australia:-Doctors-query-thousands-of-types-of-health-policies&View=A

MY COMMENT
Does this observation apply to Singapore?
Although we do not have as many different types as Australia, we also have many types of policies that are confusing to the consumer. There is a need for the regulator to standardise the policy covers, terms and terminology.

Insurers should declare if the policy follow a standard, and if no, how do they differ from the standard cover.

Wisdom of the Crowd - results

Here are the results of the voting.

a) Will you be watching the National Day Rally on television? (55 Votes )

63% said they are not interested in what the prime minister has to say.
http://www.wisdomofthecrowd.sg/chart.aspx?ID=225

b) Are you excited about the Smart Nation initiative? (53 Votes )

60% said that they are not interested or are disappointed with the slow progress.
http://www.wisdomofthecrowd.sg/chart.aspx?ID=226




Thursday, August 24, 2017

How to get better than 4% return

Hi Mr. Tan
I read your article about the NTUC Life Annuity. You calculate the yield to be 2.5% (or thereabout). You said that it is better to keep the money in CPF to earn 4%.
But CPF does not accept more than the minimum sum. Where can I invest to get 4% or better?

ANSWER
You can find the answer here. I call it the "little known secret".
http://www.fisca.sg/ArticleDisplay.aspx?ID=497

Evaluating a life annuity

If you are above 60 years, you are likely to be approached to buy a life annuity. Why, because you have savings from the CPF or from personal sources. If you keep the savings in the bank, you get less than 1%. You are scared to invest in shares, because it has risks. So, you may find a life annuity to be attractive.

The best life annuity is offered by NTUC Income - to my knowledge. But how good is the return on this policy?

You can get the answer here.
http://www.fisca.sg/ArticleDisplay.aspx?ID=507&Name=NTUC-Income-Guaranteed-Life-Annuity&Type=H

Alliance between Uber and Comfort

This is how I see the alliance between Uber and Comfort.

Uber fought against Grab and seemed to have lost the battle. Grab was able to get more riders to join them due to their attractive promotions. More drivers also joined Grab, as they get more business.

Grab is bleeding. But they seem to have deep pockets (thanks to big funds from Temasek).

Comfort is also losing out in this competition. Fewer riders are calling them or using their apps.

Through the alliance, Uber can reach out to more drivers. But Comfort could have done it on their own without Uber. Comfort has already developed a mobile app, which should be working well.

The real issue is - who can give the generous promotions that Grab is now giving and continue to bleed to gain market share?

The danger of this business strategy is that the riders will accept your promotion, but they can easily move to your competitor when you stop your promotion.

Most customers would check Uber and Grab for the best price and take the best offer. I am one of them.

This kind of cut throat competition is not good for the market in the long run. I expect that it will be more regulated after the initial period.




A softer approach

Do we have a wise government? In my view, NO. Here are my reasons.

Li Shengwu posted a comment that we have "a litigious government and a pliant court system". Although it was in a private post, it did get into the public domain and was probably read by tens or hundred of thousands people.

The government has to act. How did they act?

They sent a strong legal letter with harsh demands. This is not the correct approach for a first time offender.

They should have sent a soft letter to point out that the remarks were offensive. Li Shengwu would probably have agreed to remove these words. It was a mistake. Most people would have made similar mistakes.

I don't think that Li Shengwu is recalcitrant or deliberately looking for trouble.

The matter would have ended there. The government would have been seen to be wise and would have achieved the goal of getting people to respect the law.

Instead of the soft approach, the government made harsh demands for an apology. The terms of the apology were humiliating and not appropriate. They amounted to "bullying".

I hope that the people in power realize that there is a better way to deal with this kind of issue in the future.

Performance trend - agencies and ministers

The performance trend of the agencies and ministers is now showing interesting, useful and reliable results. The trend does go up and down, depending on the public sentiment.

Take a look at
http://www.wisdomofthecrowd.sg/ChartJS.aspx

Wisdom of the Crowd - new issues

Here are the new issues for you to vote.

a) Do you agree with the explusion of Prof Huang Jing?
b) Do you prefer PayNow to access your bank account or an e-wallet?

Vote in
www.wisdomofthecrowd.sg




Wednesday, August 23, 2017

Bad service from Singapore Airlines hotline

In a Facebook post, Goh Meng Seng described his frustration in waiting for 30 minutes for the SIA hotline to pick up his call. Many people posted their comments describing the same frustration with their bad service.  Link

I have contacted the top management of Singapore Airlines on several occasions in the past to offer my service to improve their hotline and call center. They were not interested.

When I was in NTUC Income, I was able to get all calls answered within 3 rings, i.e. 1 minute. I think they are still able to maintain this standard today.

The NTUC Income call center handles a few thousand calls every day. I suspect that it is as busy as SIA.

It is sad that the top management of SIA does not pay attention, and the service quality can drop to very bad levels, leading to loss of several millions of dollars of revenue.

As a result, SIA has lost its top position in quality of service. It has even become unprofitable for the first time in his history.




Wisdom of the Crowd - new issues

Here are the new issues for voting:

a) Do you agree with the move to cut down sugar in soft drinks?
b) What is the likely cause of the collision between the US destroyer and the oil tanker?

Vote in this website and win prizes.
www.wisdomofthecrowd.sg

Wisdom of the Crowd - results

Here are the results of the voting in The Wisdom of the Crowd.

a) Do you agree with the proposal for public transport to go cashless by 2020? (53 Votes )

A majority of the Crowd is not supportive of the change to cashless.
http://www.wisdomofthecrowd.sg/chart.aspx?ID=223

b) What is the best way to help the elderly poor in Singapore? (50 Votes )

A large majority prefers a monthly pension to be give to the aged above 75 subject to a means test.
http://www.wisdomofthecrowd.sg/chart.aspx?ID=224

Vote on the current issues and win a prize.
www.wisdomofthecrowd.sg






NTUC Income Guaranteed Life annuity


A consumer sent me the benefit illustration and asked if it offers a good return.

The consumer, age 65 male, invests a single premium of $300,000 and receives a guaranteed monthly annuity of $1,181.40 and a non-guaranteed addition that depends on the investment return of the life insurance fund.

The detailed analysis is shown in the PDF
http://www.fisca.sg/ArticleDisplay.aspx?ID=507

Tuesday, August 22, 2017

Wisdom of the Crowd - results

Here are the results of the voting in The Wisdom of the Crowd.

a) Why is the Singapore Sale no longer great? (60 Votes )

40% said that we are doing the same thing for too long.
http://www.wisdomofthecrowd.sg/chart.aspx?ID=221

b) Will the United States take a first strike against North Korea? (52 Votes )

Two thirds expect the issue to be resolved peacefully.
http://www.wisdomofthecrowd.sg/chart.aspx?ID=222

Monday, August 21, 2017

Are gold medals authentic?

Someone asked if the gold medals awarded at the South East Asia games are "authentic".

I searched Google and go the following answer regarding the Olympic Gold Medals.

Quote:
The last series of Olympic medals to be made of solid gold were awarded at the 1912 Olympic Games in Stockholm, Sweden. Olympic Gold medals are required to be made from at least 92.5% silver, and must contain a minimum of 6 grams of gold. All Olympic medals must be at least 60mm in diameter and 3mm thick.
Unquote.


I guess the gold medals in the SEA games have a lower gold content.

Wisdom of the Crowd - results

Here are the results of the voting:

a) Should Singapore keep the mandatory death penalty for drug traficking? (48 Votes )

The majority like the death sentence to be made non-mandatory and reserved only for serious crimes.
http://www.wisdomofthecrowd.sg/chart.aspx?ID=220


b) Will there be a contest for the reserved presidential election? (57 Votes )

A large majority expect a walkover. Sorry no public holiday.
http://www.wisdomofthecrowd.sg/chart.aspx?ID=219




Wisdom of the Crowd - new issues

Here are two new issues for you to vote in The Wisdom of the Crowd.

a) How well did PM Lee perform at the ND Rally?
b) Do you agree with the three long term issues raised by PM Lee at the ND Rally?

Vote in
www.wisdomofthecrowd.sg

Sunday, August 20, 2017

Win these prizes

Vote in The Wisdom of the Crowd and win these prizes.
http://www.wisdomofthecrowd.sg/page/115

Wisdom of the Crowd - new issues

Here are the issues for voting today.

a) If President Trump is impeached, what will he do?
b) How can we help older PMETs to keep their jobs or find new jobs?

Vote in www.wisdomofthecrowd.sg

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