A senior civil servant in Hong Kong told me that she receives a good salary but does not get any bonus.
I think that this is a better system compared to Singapore.
In Singapore, the top civil servants and ministers receive a bonus that vary according to performance.
Most of them focus on achieving the highest performance score based on KPIs to earn the highest rate of bonus.
By aiming on the KPIs, they forget about the serving the people, which is not easily measured.
The KPIs usually require the performer to reduce cost or achieve the highest revenue. This is how many jobs in the public sector gets outsourced, so as to reduce cost. This has lead to lower or stagnant wages for public employees.
It is a bad policy to get people to work for personal greed. It is better to get people to work out of a sense of duty.
Should a teacher be motivated to teach well through a higher bonus, or out of a sense of duty? Should a police officer by motivated by bonus to carry out the duties expected of the job? Should a nurse take care of the patients better just because she can get a better bonus?
We should not use performance bonus to motivate public sector employees to do their work. They should do their work well out of a sense of duty. They should focus on serving the public well, rather than scoring better on the KPIs.
The payment of bonus based on KPIs has another danger. This leads to the concept that the employees can be left on their own, as they will be measured by KPIs and will be motivated to do their best to score better on their KPIs.
It leads to a culture of poor supervision. The supervisor will not pay attention to the work performance, as he thinks that the employees can be self motivated.
I prefer the Hong Kong system. We should pay public sector employees well, including a 13th bonus bonus, instead of adopting the system of performance bonus.
I do not like the system of focusing on KPIs and paying performance bonus, that is adopted in Singapore.
I think that this is a better system compared to Singapore.
In Singapore, the top civil servants and ministers receive a bonus that vary according to performance.
Most of them focus on achieving the highest performance score based on KPIs to earn the highest rate of bonus.
By aiming on the KPIs, they forget about the serving the people, which is not easily measured.
The KPIs usually require the performer to reduce cost or achieve the highest revenue. This is how many jobs in the public sector gets outsourced, so as to reduce cost. This has lead to lower or stagnant wages for public employees.
It is a bad policy to get people to work for personal greed. It is better to get people to work out of a sense of duty.
Should a teacher be motivated to teach well through a higher bonus, or out of a sense of duty? Should a police officer by motivated by bonus to carry out the duties expected of the job? Should a nurse take care of the patients better just because she can get a better bonus?
We should not use performance bonus to motivate public sector employees to do their work. They should do their work well out of a sense of duty. They should focus on serving the public well, rather than scoring better on the KPIs.
The payment of bonus based on KPIs has another danger. This leads to the concept that the employees can be left on their own, as they will be measured by KPIs and will be motivated to do their best to score better on their KPIs.
It leads to a culture of poor supervision. The supervisor will not pay attention to the work performance, as he thinks that the employees can be self motivated.
I prefer the Hong Kong system. We should pay public sector employees well, including a 13th bonus bonus, instead of adopting the system of performance bonus.
I do not like the system of focusing on KPIs and paying performance bonus, that is adopted in Singapore.
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