Thursday, October 10, 2019

Rejected claims due to non-disclosure

A lawyer approached me for help. His client had a $70,000 medical bill rejected by the integrated plan insurer on the grounds of non disclosure. The agent did a bad job and did not fill up the medical history properly. The agent had since resigned.

The client was previously insured under another insurer, also under an integrated plan. There was no need for him to change insurer to get "better coverage".

He ended up with a rejected claim and suffered a large financial loss.

Another insured person approached me directly on a similar case. His medical coverage was also rejected for a similar reason, non disclosure.

I have been approached several times on this kind of problem. I always advised consumers to stay with their current plan or move to Medishield Life.

Tan Kin Lian

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