Sunday, May 04, 2014

Speech by Tan Kin Lian on Wages and Employment, 3 May 2014

Introduction
1.      In olden days, most people work in the countryside. They grow crops and rear animals, and are able to produce enough to raise a family. Life was simple but was free from stress.
2.      Today, most people live in the city. They need a job to earn a wage to pay the bills - the mortgage for their home, utilities, food, clothes, school fees, transport fares, medical bills.
3.      They need the wages to be adequate. If the wages are too low, they have to work long hours or to work on two jobs. They will not have sufficient time for rest and leisure and will be harmful for their health.
Singapore
4.      While Singapore has one of the highest per capital income in the world, many of our workers do not earn enough to meet the high cost of living. The cost of living is high because of the wide disparity between the high and low income earners. The high income earners are able to pay high prices for properties, cars and other goods and services, jacking up the prices beyond the reach of the low income earners.
Minimum Wage
5.      To improve lives for people at the lower income levels, we need to introduce a minimum wage. This minimum wage should be set at a level that is adequate for a person, working a full day, to earn enough to raise a family at a modest standard of living.
6.      The minimum wage should apply to all jobs and will give dignify to the manual and service jobs. It will encourage our local workers to accept these jobs and reduce the reliance on foreign workers.
7.      There is a fear that the minimum wage will result in higher prices to be paid by consumers. The increase in consumer prices will be modest, as the low wage earners take up only a small part of the total cost, and is likely to be partly offset by a lower share taken up by rental and profits.
9.      I have visited Jakarta regularly over the past five years. Five years ago, the minimum wage was about $120 a month but the cost of cost of living was also quite low.
10.    The minimum wage has since been increased to $250 a month, which is doubled over five years. The last increase of 40% was approved by the newly elected Governor of Jakarta Joko Widodo two years ago. He argued that the minimum wage has to be adequate to meet the cost of living in Jakarta. While several members of the business community complained about the increase, a few several business owners said that the increase was fair and necessary.
11.    The following year, the labor unions asked for a further increase of 40%, but the Governor turned it down. He had demonstrated leadership and courage to do the right thing when it was necessary, without being pressured to repeat the increase.
12.    I believe that setting a minimum wage at an adequate level is one important step that must be taken in Singapore. We are only of the few countries in the world that still do not have a minimum wage.
Adequate jobs
13.    It is equally important that there should be enough jobs for the people and that the people should feel assured that, if they are capable, adaptable and willing to work, they will be able to get a job that can pay an adequate level of income. On their part, the workers have to be willing to adapt to changes caused by global market forces.
14.    To achieve this goal, we need a vibrant economy and also, control over immigration of foreign workers to ensure that the local workers are not displaced. The large scale entry of foreign workers into Singapore during the past years has been harmful and not be repeated.
Unemployment insurance
15.    In a competitive and free economy, some people will be retrenched due to business failures. To overcome the negative impact to the retrenched workers, we need to introduce unemployment insurance to provide short term relief. The benefit can be set at a modest level and for a short duration of 12 to 18 months, and can be managed to avoid abuse.
16.    There is a fairly widespread belief, which is largely misplaced, that unemployment insurance will make people lazy and encourage them to abuse the system. While some people may abuse the system, the majority will prefer to work, if they are able to. In any case, most countries have been able to introduce fairly effective measures to manage the abuse, while giving help to those who are genuinely in need of it.
17.    Most well developed countries have a system of unemployment insurance. It is time for Singapore to study this system and have an open mind to examine its merits.


National Service
18.    National service has now become a heavy burden on male citizens when they have to compete for jobs. First, their entry into the work force is delayed by two to three years, of which two years are in full time national service and up to one year is caused by waiting to be called up and to fit into the university schedule. After completing full time service, the reservists have to be called up at regular intervals for reservists and remedial training, causing disruption to their work. Some employers find the disruption to be a disadvantage in employing male citizens with these obligations.
19.    While national defense continue to be an important priority, there is no need to impose such a heavy burden on our male citizens. We can rely more or fully on a professional army or at least, reduce the full time and reservist obligation by half. The experience of many countries showed that it is possible to train a soldier in one year, not two. There is also possible to reduce the period of reservist called up to five years, instead of the current ten to twelve years. This change will reduce the disruption to the careers of our male citizens and allow them to compete in the employment market with a reduced disadvantage.
Funding the cost
20.    There is a fear that unemployment benefits will increase the cost to the government and will need to be funded by higher taxes or GST. This fear is exaggerated. There is more than adequate surplus in the government budget to provide to provide this benefit without increasing the tax burden on the working people.
21     The introduction of a minimum wage will impact the small businesses which are now struggling with high operating cost. The government can provide some assistance to these small businesses, for example, by paying the employer's CPF contribution for these companies.
22.    If the introduction of unemployment insurance is too big a step for Singapore, an alternative is to allow the unemployed to withdraw a monthly sum from his CPF account to meet his cost of living
Conclusion
23.    The role of a government is to provide a better life for the people in the country. They have to set the right policy and strategy in running the country, to achieve this goal. The top priority must be to ensure that the people have a job that provides an adequate wage to meet the cost of living and to raise a family. It is time for Singapore to review the need for a minimum wage and unemployment insurance.
Tan Kin Lian

Friday, May 02, 2014

What actually happens when America introduces Quantitative Easing?

Quantitative Easing (QE) sounds like a respectable word. It seems to be a legitimate tool that can be used to stimulate the economy. So, it seems.

When the US Federal Reserve Board or FED introduce this term, it is a nice word for reducing the interest rate in the economy. This is achieved by printing money, and making large supply of US dollars available to businesses at low cost. The aim is to stimulate the economy.

It also benefits the US government by reducing the interest rate that the it has to pay for the debt, or government bonds that it has to issue to fund its deficit.

Normally, when a debtor increases its debts, it has to pay a higher interest rate to compensate the lenders for the risk of inflation and depreciation of the currency. But, it does not happen to America. The world and its lenders seem to have confidence in the US government, in spite of its increasing debts. They continue to be quite happy to take up the new issue of long term bonds, even when the interest rate is rather low and inadequate to compensate them for the risk of inflation and a small risk of default.

The lenders are the countries with large surplus in its balance of trade, such as China and Japan. They continue to invest in the debts of the US government.

After a few years, the lenders start to worry. They are holding on to too much US debts. They are not so keen to take up additional debts. They start to look for other countries to invest their surpluses.

What does the US government do? They need to have lenders to invest in the new debts that they have to issue to fund their deficits, and to refinance the maturities of the old debts. If it is clear that the foreign funds are not investing in the new debts, the interest rate will increase sharply. There will be a crisis - a loss of confidence.

Who can be counted to invest in the US government bonds, to replace the major lenders who are now feeling shaky about the quality of the debts? Who will not ask any question and invest in the bonds as a duty under "national interest"? Of course, it has to be the Americans - the corporations, fund managers and the individuals. It is important to protect the "national interest".

Unfortunately, these institutions and individuals are not so patriotic. The individuals and institutions have to look after their self interest. This is how the free market and private interest works.

There is one institution that can be counted to be the lender of last resort, that can take the burden of looking after the national interest. It is the faithful US FED. They can buy over the bonds that foreigners and even their own private investors are not keen to buy.

They introduce a new concept, called "asset purchases". The US FED will buy over the bonds and other mortgages that other investors are not keen to have.

The US financial experts are truly innovative. At first, they print money and issue government bonds at low interest rate. Later, when the foreign and private investors are not keen to invest in these bonds at the miserable interest rate, they get their own FED to take over these debts and give it a nice term, called "asset purchase".

The US FED is now reducing its "asset purchase" program, but it reality they are still continuing the buy the debts, but of a smaller quantity. The total debt of the US government continues to increase to a very large number, in trillions of dollars.

So far, so good. As long as the foreign investors are willing to hold on to the debts, and continue to invest in the new issues, it will be all right. But, what if they decide to panic?

Tan Kin Lian



Risks of Trans Pacific Partnership

There are great risks in the Trans Pacific Partnership and the Singapore Government is now letting the public know about these risks:

http://mysingaporenews.blogspot.sg/2014/05/beware-of-tpp.html

Handling of MH 370

The Malaysian Government has released its report on the investigation into the missing plane, MH370. The report did not contain any new information and is a compilation of information that was released earlier. 

http://edition.cnn.com/2014/05/01/world/asia/malaysia-airlines-plane-report/

Someone made this observation. Why did the Malaysian Government get involved in this matter? They could have left it to be handled by the airline. What are your views?

Consult a fee-based financial adviser

Hi
I chance upon your blog and talk about the ILP and saving plan.
I have bought Pruflexicash (25years, monthly premium:$258) and the agent guarantees 3% of interest rate. I am confused by the yearly cashback . is it just withdrawal of our own money ? From your point of view , should i hold it or stop ?

I also bought GE ILP smart protection at $180 monthly . Would you advise me to stop or keep it ? i also bought GE 's life endowment plan (20 years with $231 monthly premium . It will only break even after 65 years old 

I don't mind to earn low interest as i will have my own way to earn more money . I just hope not to lose money at the end .

REPLY
Please consult David Soh
http://c-onyx.com/tag/146

Saturday, April 26, 2014

Need for unemployment insurance

Some people like to use extreme cases to support their views.

Those who do not like unemployment insurance say that it will encourage people to be lazy and to abuse the system.

This may be true for some people, but may not be true for the majority.

A German once told me that in her home town, many people become unemployed as the shipping building industry could not compete with Asian countries. The workers wanted to work, but had to take unemployment insurance as a last resort.

They felt ashamed to be rely on this type of welfare and actively looked for alternative jobs. The unemployment benefit was helpful to tide them over a period of adjustment.

In any system, there will always be some abuse, but it should not detract from the help that is being provided to the majority. Any abuse can be managed by requiring the benefit recipient to show that they are making the effort to find alternative jobs.

Many countries are aware of the pros and cons of unemployment insurance, and have decided to introduce this system, in spite of the potential abuse.

Singapore should now examine the need for this system, rather than be close minded and deterred by the potential abuse.

Tan Kin Lian

Passenger planes should be tracked real time

How can an aircraft get lost, and nobody knows where it is? 
The airlines should have a global tracking system that shows where each aircraft is, and that connection cannot be switched off by the pilot. This is similar to tracking delivery tracks on land. 
To track the aircraft across the oceans, it is possible to use the service of inmarsat. It covers the globe. 
The data to be sent from the aircraft does not have to be detailed. It can just send the time and location every 15 seconds. If the aircraft stops sending the data, it is possible to send rescue party to the last location.

More about inmarsat service:
Inmarsat plc (LSE: ISAT) is a British satellite telecommunications company, offering global mobile services. It provides telephone and data services to users worldwide, via portable or mobile terminals which communicate to ground stations through eleven geostationary telecommunications satellites. Inmarsat's network provides communications services to a range of governments, aid agencies, media outlets and businesses with a need to communicate in remote regions or where there is no reliable terrestrial network. The company is listed on the London Stock Exchange and is a constituent of the FTSE 250 Index as of December 2011.

Civil servants should not spend public money wastefully

Dear Mr. Tan
The mindset of most civil servants is - "My main concern is not to make a mistake. It does not matter how much it cost or the quality of service to the public. So long as I follow clear instructions, I will be all right".

Does this mindset bode well for the future? How can the mindset be changed to focus on reducing waste, reducing cost and improving service to the public?

REPLY
This mindset has been ingrained over a few decades. It will take a lot of effort to change the mindset. Even if someone wants to make a change, the civil servants will not trust him, and will not feel safe about making the change. 

We are stuck with it.

Website failed three times

This is the third time that I tried to register to speak at Hong Lim Park at 4 pm on 3 May, and it failed again. After entering the full details, I get this page. 

When I called the helpline each time, the staff answered my call politely but was not able to take down my application by phone, i.e. refused to take the responsibility.

Our G is making the citizens waste a lot of time on their inefficiency. They can't even have a simple website to work properly.

Improved benefits for NS men gets criticism from woman's group

SINGAPORE — The Government’s plan to enhance housing, healthcare and education benefits for operationally ready national servicemen has received a pushback from a gender-equality advocacy group, which disagreed that support for these basic requirements should be linked to military service.

http://www.todayonline.com/singapore/awares-pushback-more-benefits-nsmen-ignites-debate

MY VIEW:
A better approach is to reduce the full time and reservist obligations by about half from the current levels and to pay the NS men adequately for the time that they have to spend on "national service".

This will reduce the pressure to benefit them in other ways, that cause questions to be asked by other segments of the society.

Saturday, April 19, 2014

Where HDB went wrong

HDB as a public good should never have been marked to market. And like many things else, PAP has forgotten their original mission and engineered a regime of profiteering from its citizens.

http://www.tremeritus.com/2014/04/19/where-hdb-has-gone-wrong/

Three families of the Illumati

Alex Axel assked:
You have spoken much about the bad incompetent policies of SG garmen. However this issue is actually global, as more and more people around the world have awaken from the tyranny and enslavement by their govt. Singaporeans are in fact very late into this awakening.

So it is not just some stupid pappies in SG garmen that seems out of touch with the reality on the ground. Probably you have heard something called the illuminati, the new world order. The three controlling families of these entities are so powerful they are controlling the govts of many countries, hence controlling many aspects of the entire human race.

What is your view on this?

REPLY
I am not aware about the three families of the Illumati that is supposed to control the governments in many countries. Want to share which families?

But I am aware of one family that controls Singapore.

Paying a high price

Michael YP Ang asked:
It was mentioned in Parliament that SG are price takers when dealing with FIFA regarding World Cup broadcasts. Be that as it may, the govt should take note that the UK & Belgium have managed to force FIFA to sell rights to ONLY free-to-air channels. Presumably, the rights are sold at a lower price to free-to-air channels.

REPLY
I agree with you. It is clear that our Government ministers are incompetent and the system in Singapore sucks. We end up being suckers and pay the highest price in the world to watch the broadcast. 
Wow, isn't it nice? After becoming the most expensive city, we now get the recognition of paying the highest price per capita for the World Cup rights.

Boycott subscription to World Cup matches

I will not subscribe to the World Cup 2014 matches.

In fact, I stopped subscribing to Starhub Sports channel 5 years ago. My son watches some matches online live, and I watch some highlights on YouTube. The new arrangement works fine for us.

I strongly dislike the wasteful “competition” in Singapore, lack of regard for the interest of consumers and the incompetence of our regulators and government leaders.

The best recourse is for consumers to boycott the subscription to the World Cup now, and Engiish Premier League matches for next season. Let our voices be heard loud and clear.

Friday, April 18, 2014

ASEAN agreement on the movement of natural persons

The ASEAN agreement on the movement of natural persons will take effect next year.
http://cil.nus.edu.sg/rp/pdf/2012%20ASEAN%20Agreement%20on%20the%20Movement%20of%20Natural%20Persons-pdf.pdf

Many years back, such an agreement would be welcomed by Singaporeans, as it gave us the opportunity to tap into opportunities in the neighboring countries.

But this agreement will now pose dangers to Singaporean workers.

Read Leong Sze Hian's view
http://www.tremeritus.com/2014/04/18/is-fcf-even-applicable-for-asean-intra-corporate-transferees/

There was a similar agreement signed with India that brought tens of thousand professionals from India to work in Singapore. It has caused many of our PMETs to be unemployed.

At one time, the Singapore professionals were well trained, hard working and competitive. But this is not the case any more. Why is this the case?

Explore options to improve bus service now


PUBLISHED IN STRAITS TIME, 18 APRIL 2014
 0 3 0 0PRINTEMAIL
 
IT WILL be a few years before the centralised bus management system is implemented ("$68m contract for bus management system awarded"; April 10).
In the meantime, the Land Transport Authority should analyse existing data and use it to improve bus services.
It could explore options such as:
  • Reviewing the time buses leave terminals and ensuring that schedules are observed. If buses leave the terminals at the scheduled times, bunching should be reduced.
  • Using a mobile app to send revised schedules to bus drivers, if traffic conditions along a certain route are causing buses to bunch up.
  • Deploying buses optimally according to demand. Demand can be measured by totting up the number of commuters boarding and alighting at each stop over a few weeks.
  • Providing alerts on the operator's website if some buses are overcrowded due to uncontrollable factors. This will allow commuters to make other transport arrangements and ease demand for that service.
  • The public would like to see improvement in bus services now, as far as possible, rather than a few years down the road.

Tan Kin Lian

Thursday, April 17, 2014

Do not vent our anger at the foreign workers

Let us not vent our anger at the foreign workers who have to live a hard life in Singapore.
http://c-onyx.com/page/1831

Adopt a sensible approach towards internet security

I recognize the risk of hacking and steps needs to be taken to minimize the risk. 

These steps should be decided with a balance between the risk and the inconvenience to the users. 

I find the steps taken in Singapore to be rather extreme, making the user experience to be quite terrible. 

We are not the only people that have to face the risk. Sites such as Google, Yahoo and Facebook also face the risk.

Do they implement Capcha? They found ways to handle the risk without causing inconvenience to their international users.
There are international websites for forex and future trading.

They do not need to implement the complicated security measures that are found in Singapore.

It is quite clear that the security people and the regulators in Singapore do not carry out a proper analysis of the risk and balance it with the added cost of implementing the measures.
They only know how to implement extreme measures using their approach of "do not take any risk".

Wednesday, April 16, 2014

Digital display to show the KM of bus stop

I have met with officials of the Land Transport Authority to explain the benefit of displaying the KM of each bus stop in the bus. 

I have just sent this article to them to explain my proposed system. 
http://c-onyx.com/page/1830

Do you think that my proposal is useful for commuters?

Tuesday, April 15, 2014

Instill punctuality in bus service

It is now the right time to install the habit of punctuality among our bus services. This can be achieved with the intelligent use of a mobile app. It does not cost millions of dollars. 
http://c-onyx.com/page/1828

Companies need a simple reminder system

I asked DBS Bank for some new currency notes at different denominations. They told me that $10 is available, but new new notes for $50 and $100. I asked them to call me when the new notes are available.

I did not hear from them for two weeks. They forgot about it.

I sent a reminder to them. They told me that there are no new notes for $50 and $100. I have to take the recycled notes.

DBS Bank does not have a good reminder system. If they have such a system, they do not need the customer to remind them. I think all big companies should have a simple reminder system to make sure that all customer requests are "settled".

How to improve the birth rate

One thing leads to another. 
The birth rate had been declining.
The government introduced many baby packages over the years, but they did not work.
They failed as they did not address the root of the problem.
With the low birth rate, the government had to increase immigration on a large scale, and they did it surreptitiously, without telling the people. 
This led to over-crowding and other problems faced by the citizens.
We need to go back to the root problem and ask - how do we increase the birth rate in Singapore?
Here are my suggestions:
http://c-onyx.com/page/1824

Our universities should employ local professors

Hi Mr Tan
Please share this letter published in the Straits Times
'Broader' perspective on hiring profs? 
(link: http://www.straitstimes.com/premium/forum-letters/story/broader-perspective-hiring-profs-20140412 )

Tommy

Dr. Wong is a former Singaporean professor. He currently works as a freelance consultant, editor and author. His website is athttp://wisdomlife.page4.me/ , and his ebooks are available athttp://c-opal.com/books/4 .

Suggestions to improve bus services now

The Land Transport Authority can improve the bus service significantly just by paying attention to the data that is currently avaialble, and by acting on the data to take the appropriate actions.

There is no need to invest a lot of money and to wait for a few years for a new "intelligent system" to be implemented. Improvements can be made using the current infrastucture and data that is already available.

http://c-onyx.com/page/1825

Learning Spanish

I am learning Spanish from a iPhone App called Duolingo. It is a difficult language as it has different words for male, female and plural genders, and it applies to the verbs and nouns.

I received a message from a friend and it has these Spanish words:

Nuestro Saludo de Semana Santa para vosotros

Nuestro - Our
Saludo - greetings
de Semana Santa - for Easter
para - for 
vosotros - you (plural)

My Spanish is now not bad.


Spanish is the second commonly spoken language in the world, after Mandarin, based on native speakers. English is third.  http://en.wikipedia.org/wiki/List_of_languages_by_number_of_native_speakers


Buses should be punctual

Buses should keep to the time schedule and be punctual. The bus driver should not be allowed to speed and reach the destination ahead of time, as the commuters will pass the pass at the stops at the scheduled time. 

If there is congestion and there is a delay in arrival, it is unavoidable. However, there is no reason for the bus to be ahead of time, and cause some commuters to miss the bus at thescheduled time.

With mobile apps, it is possible for the bus operator to get the drivers to keep to the schedule. They should also publicize the schedule for commuters to know when the bus is arriving.

We can accept a few minutes of delay, due to traffic congestion, but otherwise, the schedule should be kept. If the bus is behind time, it can speed up to be on schedule.

It is time for us to have the discipline of punctuality, as far as possible, subject to traffic conditions.

Thursday, April 10, 2014

$100,000 alternative to improve the bus service

The Land Transport Authority can solve the immediate problems of improving the management o f the bus services by spending $100,000, instead of the $68 million that they are spending on acquiring a new "intelligent bus management system".
http://c-onyx.com/page/1821

Managing a high salary job

For those that are earning a high salary, relative to their peers, I wish to give this advice:

1. Do not assume that your high paying job is steady. Some of these jobs are contract based, and will continue to pay well, if your employer is able to secure profitable contracts. If not, they will have to retrench you.

2. When you earn a high salary, keep your expenses at a level based on the average salary earned by your peers, and keep the additional salary as savings for the future.

3. If you have to find a new job, it is easy to get a job that pays the average salary, or slightly more, but not at the top salary that you earned before. If you have a modest salary expectation, you will be able to find a new job fairly easily.

4. Accumulate skills from your current job that you can use in the future. Do not just complete the job assigned to you, but learn the skills and experiences that can be re-used in the future. This is what experience is all about, i.e. useful skills. Your new employer will be able to identify someone who has learned, from someone who has not (i.e. a rolling stone gather no moss).

Tan Kin Lian

Wasteful to spend $68 million on intelligent bus management system

I was very angry when I read the news that the Land Transport Authority (LTA) has awareded a tender of $68 million for an intelligent bus management system. Link. The benefit to consumers is described in this sentence, " With more accurate bus arrival information, commuters can better plan their journeys and travel options."
Read my reasons here:
http://c-onyx.com/page/1817

Wednesday, April 09, 2014

Promote the use of OneInbox

7 April 2014

Over the past few years, I have found it difficult to login to government websites  to get their replies to issues that I have raised  concerning income tax, work pass, payment of CPF contributions and other matters.

I also overlooked many letters that are sent to me by ordinary mail from government agencies, due to the junk mail that swamp my mail box

One year ago, I signed for the OneInbox service operated by a government agency and requested that all mails to me be sent to OneInbox. For the past year, the only mail that came through OneInbox was for property tax.

I found the OneInbox to be easy to use and well designed and congratulate the agency that developed it. It is a pity that OneInbox is not actively used.  

To improve efficiency and reduce cost for the government agencies and the general public, I suggest that the OneInbox service be actively promoted, and that all government agencies should be encouraged to communicate with the public through this channel.


Tan Kin Lian

Tuesday, April 08, 2014

Read the benefit illustration before you buy a life insurance policy



Dear Mr. Tan,
I bought an annual cashback endowment savings plan from a trusted friend, a financial consultant with XYZ company. Because I trusted him, I didn't bother looking at the complicated policy booklet that came after, and the 14-day cancellation period passed.

I was under the impression that

1. I could touch my money anytime I wanted.
2. I would get 100% of whatever I put in plus whatever interest (better than banks)
3. The plan was adjusted for inflation

I now find that I could not get my money back except by suffering a severe penalty in the surrender value.

I believe that most people are poorly advised, do not understand financial jargon and do not take another look at those complicated policy booklets.

REPLY
Your experience is typical of tens of thousand of consumers who bought a life insurance policy under the "wrong impression".

I have been encouraging people to join FISCA www.fisca.sg and to attend the educational talks, but most people do not bother to do so. They end up with the regrets that you have expressed.

Monday, April 07, 2014

Can decision makers think clearly?

I often wonder whether decision makers are able to think more clearly and get out of their narrow mindset.

Following the disappearance of MH 370, there is considerate debate about the need to send live data from the plane, so that it is possible to know what had happened to the plane, if the black box could not located.

The objection is that it is extremely costly to send ALL THE LIVE DATA that is being recorded.

Hold on. Why do we need to send ALL THE LIVE DATA? We only need to send the data to identify the location of the plane. The other data can continue to be kept in the black box.

We don't even need to know the altitude, speed, direction and other data. We only need to know the GPS location. PERIOD.

If the plane disappears, we can get the location immediately and send the "search and rescue" party to save the survivors and to retrieve the black box WITH ALL THE GIGABITS OF DATA. These data don't need to be sent LIVE.

If the decision makers are able to understand this concept, there is no need to agonize for one month to find out where MH 370 disappeared to.

Wow!

How to speak up

Here are some suggestions on how to encourage Singaporeans to speak up.

1. Have a view on important issues. Discuss them with your friends, so that you have a clear idea of what you think is right or wrong and why.

2. Be ready to express your view on the issue, if it crops up. You only need to say what you think is right and why. 

3. There is no need for you to "evaluate" another person's view,or to state that that view is "wrong". It is not for you to judge.

4. Respect other people's views, even if they are different from your view.

5. Be focusing on your view, you avoid confrontation or argument with other people.

6. After you get used to this mode of interaction, it is easy to express your view.

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