Tan Kin Lian's Blog: Support our Insurance Advisers

Thursday, August 31, 2006

Support our Insurance Advisers

I wish to make this appeal to the general public. Support the insurance advisers from NTUC Income.

They earn a modest commission. It is about half of the commission paid to other company's agents. As they do not earn much, you should not make them spend too much time to close your business.

The lower commission allow us to reduce our expenses and give you a better return on your life insurance savings. In most cases, we give 10% to 20% more on the maturity of your policy. If the maturity amount is $100,000, you can get $10,000 to $20,000 more from NTUC Income.

Some companies (not NTUC Income) make unrealistic projections of their return. They pay high commission and incur high expenses. Many years later, they are not able to fulfil their projections. Their policyholders are disappointed, but it is too late.

You can trust NTUC Income. We keep our expenses low and give a better return to our policyholders. Please support my insurance advisers. Help us to help you.

Tan Kin Lian
Chief Executive Officer
NTUC Income

5 comments:

globevestor said...: I would suggest that you consider to convert most of insurance advisers to financial planners. For my case, I will buy insurance products directly from Income since I can do research online.; August 31, 2006 6:28 PM
Tan Kin Lian said...: We have consultants (or financial planners) based in our business centers in Bras Basah and Tampines.

Many customers are coming directly to them.; August 31, 2006 6:45 PM
Alamah said...: Mr Tan, CEO of NTUC Income,

I am gald to know that your IAs earn modest commission as compared to other ins companies' IA.

As we are moving towards high tech, I believe, you know that your business also needs to provide high touch to your clients.

FYI, it was your Insurance Adviser, who continued to provide service to me and my family members, I have purchased most of my policies from NTUC Income.

Although I can do my reseach on insurance policies from various sources but I am busy. I have a trusted advisor from NTUC Income who give me a sound financial advice.

You may want to consider give special award to IAs who give their best of service to their clients.; September 01, 2006 12:17 AM
Tan Kin Lian said...: Dear Alamah

Don't worry.

Many of our insurance advisers, who stay with us, earn quite well and are well rewarded.

They can provide high touch service
using e-mail, mobilephone and the traditional face to face visit.

They have to manage their time well.

Some prefer to earn high commission for their high touch service, so they move to other companies.

I hope that their clients are aware of the high cost of the service. It can amount to 10% to 20% of the amount received on maturity. It is a lot of money.

Many high commission agents will not be around when the policy mature and the clients find out that they get a poor deal.

Like the recent case of the policyholder from Prudential who found that the projection has reduced by $150,000.; September 01, 2006 7:13 AM
Alamah said...: Hi Mr Tan,

Thank you for giving values to policyholders.

Perhaps, the news reporter like Ms Lorna Tan could write more about your policy's values, your IAs (those who provide service to their clients).

I will support you and my IA even i know that i have may options. Cheers :); September 01, 2006 9:04 AM