Thursday, May 15, 2008

Inconsiderate Practices

I have encountered many businesses with these inconsiderate practices:

1. Detailed survey form containing more than 30 questions
2. Do not reply to your feedback or questions, submitted through their feedback channel.

These businesses are not genuinely interested in their customers. They only want to make a "show".

Some businesses require a lot of details to be provided in their business form and website forms. They take a long time to complete. Often, several of the information are not necessary for the transaction. It creates an unncessary hassle for the customer.

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