Tuesday, May 06, 2008

Write to ask the CEO of NTUC Income

Dear Mr. Tan,

My husband and I just invested $X and $Y in the Growth Plan in Feb 2008. We just received a letter from NTUC telling us that Annual Bonuses will be cut. We don't really understand what this means for us. Could you please advise us if the Growth Plan is still a good investment or not?

We feel a little short-changed and puzzled by the change, especially as we have only just bought this Plan. If NTUC had plans to revise the Annual Bonus – and I use the word "revise" euphemistically – then they should not have continued to sell the Growth Plan to customers under the guise of the old Plan and rates.

We are very confused by all this and don't know if we have made a stupid choice. What should we do now? We are risk averse and usually just put our savings in bank accounts and fixed deposits.

I suggest that you write to the CEO of NTUC Income. I think that he will give you an explanation and advice. Wish you all the best.

1 comment:

Anonymous said...

Hi Mr Tan,

You wanted us to write to the CEO of NTUC Income.

However, i have tried several times and have never received a response from him ever.

Is it true that CEOs are not supposed to communication with their customer as they are worried of degrading their status?

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